Resident Engagement Assistant

Aspira Traditions Durham
Aspira Traditions of Durham Retirement Living
1255 Bloor Street East
Oshawa, ON L1H0B3, CAN

Resident Engagement Assistant – Aspira Traditions of Durham Retirement Living

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-driven culture, one that is centered on cultivating happiness in daily life!

We are currently seeking passionate individuals for the role of Resident Engagement Assistant, a pivotal position that supports the planning, delivery, and evaluation of programs designed to enhance our residents’ physical, emotional, social, and intellectual wellbeing. Working closely with the Resident Engagement Manager (REM), you will play a vital role in cultivating a vibrant and inclusive community where every resident feels valued and engaged.

What We Offer:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal, and professional needs:

1. A competitive salary and vacation package
2. Health & Dental benefits program
3. RRSP with employer match
4. Share Ownership and Reward Program (SOAR)
5. Employee Share Purchase Plan with company match
6. Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
7. A welcoming culture that values diversity and differing perspectives, experiences, and beliefs

What You Will be Doing:

1. Track participation and engagement data per organization guidelines
2. Support the completion of leisure profiles on new residents within 14 days of move-in, as directed by REM
3. Maintain updates to daily events, posters, and designated leisure bulletin boards
4. Assist in the completion and distribution of the monthly event calendar
5. Respond to emails within 24-48 hours or on your next scheduled shift
6. Attend all required meetings
7. Ensure all IPAC and infection control protocols are adhered to
8. Order and maintain departmental supplies and equipment as requested by REM
9. Maintain and organize leisure areas and equipment to provide a positive “tour ready” experience
10. Work cooperatively with volunteers, students, and community groups
11. Maintain a positive image of the community through ongoing communications
12. Adhere to established departmental policies and procedures regarding resident interaction and documentation of feedback, issues, and concerns
13. Follow all health and safety policies and procedures. Work safely to reduce the risk of injury to self, co-workers, and residents
14. Maintain a sound working knowledge of the role and your responsibilities during all emergency situations, even when working different shifts
15. Participate in drills to prepare for emergencies and attend all education sessions in relation to emergency preparedness
16. Immediately advise supervisor or designate of all team member incidents that may result in an Occupational Accident Claim; any concerns with the physical plant, incidents or injuries, and complete required reports
17. Work in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act
18. Perform other duties as required

Who You Are:

1. A passion and commitment to promote, elevate, and support the health and happiness of seniors through lifestyle wellness experiences, including special events, outings, small and large group programming, and fitness-based offerings
2. Must be able to set priorities and meet time and calendar deadlines; workload may fluctuate as resident needs and occupancy change
3. Effective verbal and written English communication skills required
4. A degree/diploma in Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences
5. Experience working with seniors, including an understanding of motivational concepts with seniors, as well as health, wellbeing, and leisure principles
6. Certified to teach land group fitness, and where necessary aquatic fitness to seniors through a reputable organization, as approved by Sienna and/or willing to obtain within the first 60 days post-hire
7. Valid driver’s license and/or special class license (or willingness and ability to obtain within the first 6 months of employment) and clean driving record
8. Current certificate in CPR and First Aid
9. Certificate in Smart Serve/Serving It Right (or willingness and ability to obtain)
10. Ability to meet the physical demands of the position, including lifting, portering, driving, leading fitness programs a minimum of twice daily etc.
11. Familiarity with the provincial Occupational Health and Safety Act
12. Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom, Skype, FaceTime etc.
13. Additional certifications (i.e., specialized fitness, supporting people with dementia, etc.) considered a valuable asset

What You Need to Know:

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience.

You must successfully pass a Vulnerable Sector Check and/or Criminal Record Check applicable to the appropriate province.