Fire Admin & Systems Support

Job Brief

The City of Lethbridge, Lethbridge Fire & Emergency Services (LFES) is accepting applications for the Fire Admin & Systems Support position. We are looking for a results-oriented team member who demonstrates professionalism and is committed to service excellence while assisting LFES in achieving its strategic goals. Working with Fire and Emergency Services you will be responsible for handling a variety of legal and administrative duties, including the preparation and distribution of departmental permits, investigation reports, policies, standard operating procedures, and departmental notices. The position serves as the primary point of contact for all Fire Department inquiries, addressing customer questions, concerns, and complaints. Additional responsibilities include managing department phone lines, troubleshooting office equipment, and maintaining documents, spreadsheets, and templates.

WAGE: $35.63 per hour

STATUS: Temporary, Full-Time CUPE Local 70

DURATION: 12-month term with possibility for extension

HOURS OF WORK: 37.5 HRS Bi-Weekly Monday to Friday

Duties

1. You will have access to provide application support and ensure data compliance and optimization for the FDM RMS software suite.
2. Proficient with systems such as CrewSense and Vector Solutions.
3. Participate in a shared financial role to manage Accounts Receivables (permits, secondary suites, false alarms), purchasing authority and other department expenses.
4. Support the Fire prevention Division with initiatives relevant to the Business Plan and Quality Management Plan.
5. Share the responsibilities for administrative support across all fire divisions.

Qualifications

1. Experience with MS Office or similar programs for the purpose of creating/editing/modifying various document types ranging from emails to spreadsheets to legal documents, coupled with operational knowledge of how to use specific programs related to work functions, including but not limited to building access and security software, financial software, PeopleSoft, etc.
2. Basic financial knowledge is required.
3. Integrity, patience, and excellent communication skills in English required.
4. Firsthand experience dealing directly with customers is a required qualification.
5. A two-year diploma in a related field or one to two years related experience or an equivalent combination of education and experience is expected.
6. Experience and training in taking minutes for meetings quickly and accurately and compiling for distribution for various purposes including emergency management, committees and meetings.
7. General understanding of Fire and EMS operations an asset.

For Further Information On This Opportunity, Please Contact

Greg Adair, Chief of Fire/EMS
at 403-320-3035 or greg.adair@lethbridge.ca

Qualified candidates are invited to submit their resume with cover letter, online at:

Closing Date: March 04, 2025, at 11:59 p.m.

All candidates are thanked in advance for their interest. Only individuals selected for interviews will be contacted.