Quality Control Manager

Job Posting

Snackruptors Inc is a well-established leader in the cracker manufacturing industry, recognized across Canada and globally for our exceptional quality products. Our diverse team reflects our commitment to fostering an inclusive workplace where every voice is valued, and our shared passion for excellence and innovation drives everything we do—from our state-of-the-art production processes to our collaborative culture.

Apply now to the Quality Control Manager position on our growing Quality team and be a part of our exciting journey!

Job purpose

Quality Control Manager is responsible for assisting the Quality Manager in managing the QC Department and leading the QC Team in maintaining, organizing, and improving the Quality and Food Safety Programs and providing direct supervision and support to all staff within the QC Department.

Duties and Responsibilities

The associate’s primary functions and responsibilities are as follows:

• Manage and lead the day-to-day activities of the Quality Control Supervisor and Lead Quality Control Technician.
• Ensure that the product manufactured meets the Company’s finished product quality and safety expectations, as per customer and legal requirements.
• Coach, train and lead the Quality Control Team to ensure Food Quality and Safety is maintained throughout the process.
• Provide immediate support to live quality-related issues as they occur on the plant floor, including completing full investigations on product quality and Quality Hold items to present to the Quality Manager.
• Lead customer complaint investigations. Liaise with applicable departments to determine root cause and corrective actions. Present customer complaint analysis to senior management on a regular basis.
• Ensure that Hold designations are completed, recorded in Hold log and updated on Just Foods system, in a timely manner.
• Ensure proper procedures are followed during regular, customer-specific, organic and allergen changeovers, and provide support to Quality Control team as needed.
• Ensure that Glass and Plastic Monitoring Program is performed according to schedule and corrective actions are taken in a timely manner.
• Verification of FSMS documentation.
• Ensure that Belt inspections program is maintained, and corrective actions are taken in a timely manner.
• Oversee Quality Retain sample cage management and ensure it is kept organized and evaluations are completed in a timely manner.
• Maintain a sound working relationship with other departments to ensure no interruption in business and ensure constant communication with all levels of management regarding Food safety or Quality issues.
• Evaluate, modify, and design sanitation policies and procedures to ensure product quality and integrity. Create, maintain, and reassess written sanitation procedures that will effectively accomplish the task of ensuring product safety at all times.
• Provide guidance and leadership to develop a high-performance team, in addition to providing support to other teams in their efforts to meet the operational and cleanliness standards in their areas.
• Maintain and ensure the safety of all employees through proper training and enforcement of all company policies, procedures, and processes.
• Consult on all performance issues, including performance appraisals, training, and corrective actions.
• Responsible for maintaining food safety in work responsibilities and report food safety issues to Quality Director immediately.
• Oversee Pest Control Program including but not limited to reporting any pest-related issues to pest control technician, reviewing Pest Control technician’s recommendations and taking necessary actions.
• Participate in recalls and traceability exercises when required.
• Provide assistance during customer visits or third-party audits.
• Responsible for providing training to employees as directed by Quality Manager.
• Manage daily support for the team to achieve operational success.
• Monitor time and attendance and ensure compliance with Company Procedures.
• Approve vacation requests.
• Carry out incident, accident, and non-conformity investigations and associated reporting and action closure.
• Issue disciplinary action when needed.
• Perform other assigned duties.
• Follow Health and Safety rules and regulations.
• Must follow Good Manufacturing Practices, Food Safety, and Food Defense guidelines.
• Comply with all Company policies and procedures.

Qualifications

• Bachelor of Science (Food Science) degree or a related degree or diploma (e.g., chemistry, microbiology).
• 5 years of experience in the food industry with a minimum of 1 year of supervisory experience.
• Must have HACCP qualification (ideally advanced level).
• Must have internal auditing training.
• Experience writing SOPs and implementing them in a manufacturing environment.
• Great attention to detail with accuracy, especially in regard to product specifications.
• Able to work efficiently in a fast-paced environment, including multitasking.
• Must have shift flexibility to provide support to all Quality Team members.
• Computer skills in Microsoft Office applications.
• Strong oral and written communication skills with all levels of the plant, organization, outside vendors, and customers.
• Ability to work in a fast-paced environment.

What’s in it for you?

At Snackruptors Inc, we truly care about our employees and are committed to their well-being and growth. Our comprehensive benefits package includes:

• Prescription/Drug Coverage
• Extended Health Coverage
• Dental Coverage
• Vision Coverage
• AD&D Insurance

Additional perks to support your work-life balance and personal development:

• Work-Life Balance
• PTO to Commemorate Your Work Anniversary
• Employee Engagement Events
• Recognition Programs & Employee Awards
• Bi-Weekly Pay Structure
• Annual Safety Boot Allowance
• Free ESL Classes
• Onsite Gym

And Much More!

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Snackruptors Inc. will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If you require disability-related accommodations, please inform the Human Resources (HR) staff. All personal information is collected under the authority of the Personal Information Protection and Electronics Document Act.

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