Vice-president, Credit Card Portfolio Management

Only for registered members

Old Toronto

CAD 125,000 - 150,000

Reporting directly to the Chief Card Services Officer, the Vice President, Credit Card Portfolio Management is responsible for delivering targeted growth on the MasterCard and all credit card portfolios, as well as for the strategies, development, and execution.

• Achievement of growth targets and profitability threshold on all credit card portfolios.
• Fostering strong professional relationships with internal and external stakeholders, ensuring efficient operations, success, balanced and efficient omni-channel acquisition growth, and partner satisfaction (current and new).
• Seizing and developing new credit card opportunities.
• Keeping a network and knowledge of the current credit card market, trends, performances, and competitors.
• Leading a team of Directors and other professionals focused on optimizing results (volume and profitability) from existing and new partners.
• Developing strategies in an omni-channel acquisition environment with different key partners for all MasterCard products, staying abreast of innovative acquisition solutions, and influencing alternate solutions to profitably accelerate acquisitions growth while ensuring compliant sales practices and proactively mitigating risk.

• Position that deals with senior levels (CEO, CFO, and senior executives).
• Responsible for driving the overall credit card sales and receivables of billions of dollars.
• Major focus on growth and profitability of the credit card business line.
• Decisions taken have a major impact on overall corporate results.
• Owns and is responsible for the pricing offers and profitability of every key account and the credit card product line.
• Responsible for an important budget for the cards business line.
• Leading and acting as a voting member in management and executive committees with key partners.
• Outstanding relationship management skills with the ability to thrive in a highly matrixed company structure.
• Strong cross-functional leadership, partnership, and creative problem-solving skills with the ability to influence and make decisions.
• Effectively managing multiple complex initiatives and deliverables simultaneously while being proactive, action-oriented, and results-driven with the ability to prioritize in an ever-changing environment.
• Excellent written and verbal communication skills across varying seniority levels internally and externally.
• Intellectually curious with a customer-first mindset.
• Highly results-oriented.
• Leveraging data, reporting, and knowledge of the partner and competitive environment to understand business challenges, clearly identify new opportunities and gaps, and work with internal stakeholders to develop and implement growth and/or operational efficiency-driven acquisition solutions with a sense of urgency.
• Constantly representing Duo Bank/Fairstone, its values, and leadership principles to the highest standards internally and externally.
• Keeping updated on market and competitive acquisition activities and solutions in the industry.
• Motivating the management team to achieve objectives by conducting performance appraisals and providing ongoing coaching and feedback.

• Bachelor’s degree in business administration and MBA.
• Ten (10) years of experience in sales and business development.
• Experience in the credit card industry (VISA, MasterCard).
• Seven (7) to ten (10) years of experience leading a senior team.
• Previous experience successfully leading acquisition strategy and execution in a credit card issuing environment is necessary; experience with major retail partnerships, co-brand retail card issuance, or retail operations is also necessary.
• Leadership.
• Strategic Thinking at a senior level.
• Communication and Interpersonal Skills.
• The role requires the ability to work with customers across Canada, which requires fluency in both French and English.
• Strong Relationship Building.
• Change Management expertise.
• Problem Solving & Analytical Skills.

• Service Excellence.
• Honesty & Integrity.
• Collaboration & Teamwork (internal and external partners).
• Strong Forward Thinking.

WE ARE PROUD TO BE: Montreal's Top Employers 2024 by Canada’s Top 100 Employers!

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginal, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type: Full time Job Type: Permanent