Eastwood | Procurement Specialist II

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.

Company Summary:

Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it’s the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

Position Summary:

The Procurement Specialist is responsible for the overall purchasing process including receiving purchase requests, generating quotations, negotiations, vendor finalization, approvals, PO generation, delivery and payment disbursement. The role requires independent judgment, high level of integrity, negotiation skills and a process development mindset.

Overall Responsibilities:

1. Prepare purchase orders and send copies to suppliers and to departments originating requests.
2. Determine if inventory quantities are sufficient for needs, ordering more materials when necessary.
3. Respond to customer and supplier inquiries about order status, changes, or cancellations.
4. Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
5. Review requisition orders to verify accuracy, terminology, and specifications.
6. Prepare, maintain, and review purchasing files, reports and price lists.
7. Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers.
8. Track the status of requisitions, contracts, and orders.
9. Calculate costs of orders, and charge or forward invoices to appropriate accounts.
10. Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
11. Compare suppliers' bills with bids and purchase orders for accuracy.
12. Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
13. Maintain knowledge of all organizational and governmental rules affecting purchases, and provide information about these rules to organization staff members and vendors.
14. Monitor in-house inventory movement and complete inventory transfer forms for bookkeeping purposes.
15. Monitor contractor performance, recommending contract modifications when necessary.

Job Requirements:

1. College graduate preferably with a degree in Business Administration, Finance, Economic or related field.
2. 2-3 years of experience that includes Purchasing, bookkeeping and record keeping, with one year in the BPO industry.
3. Knowledge of Procurement Methods and Procedures; knowledge of record keeping methods and procedures applicable to Procurement as well as some knowledge of related to Procurement bookkeeping principles and methods; knowledge of supplies and materials utilized in office, technical or maintenance operations.
4. Strong administrative and clerical skills.
5. Knowledgeable in MS Excel (data manipulation techniques), MS Access and MS PowerPoint.
6. Flexible, able to work on own initiative, deal with more than one project at a time, can work under pressure and tight deadlines, and prioritize tasks accordingly.

Majorel Philippines Corp. is an Equal Opportunity Employer and believes that all persons are entitled to equal employment opportunity, and the Company does not discriminate against its qualified employees or applicants because of race, color, creed, religion, sex, gender, gender identity, sexual orientation, marital status, political affiliation, union membership, national origin, ancestry, citizenship status, veteran status, age, physical or mental disability, genetic information or any other status protected by applicable federal, state or local law. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.