Account Receivable Agent/ Agent comptabilité client

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Manage Accounts Receivables processes, including receiving, safeguarding, deposit and recording of receipts and assisting in the Credit Management process, ensuring Customers remain within agreed credit and payment terms.

KEY RESPONSIBILITIES:

1. Record receipts in exp.o Accounting system and allocate per the remittance advice, ensuring no receipts are left unallocated at month-end and provide support to the Banking/Treasury team for unidentified receipts.
2. Generate and deliver timely Statements, and perform timely reconciliations.
3. Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).
4. Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).
5. Proactively identify problem accounts and follow up queries via email/telephone to effectively resolve issues through building key relationships with Customers and Internal Staff.
6. Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes.
7. Prepare the bad debt calculation (Trade AR Allowance) and the bad debt roll forward schedule for the monthly P&L.
8. Assist Lead, Supervisor & Manager (as required) with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).
9. Provide up to date detailed collection notes listing actions on every past-due invoice/settlement listed on the Intercompany & Agent Reports for your branch. Unresolved items must be reported to Manager prior to the scheduled write off.
10. Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.
11. Support Accounting Department with miscellaneous projects and assignments.
12. Support coverage at reception as needed.
13. Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Qualifications

Knowledge:

• Expeditors’ Company Policies and Procedures
• Basic Accounting Knowledge

Skills:

• Strong MS Office Skills (intermediate level Excel skills)
• Excellent oral and written communication skills and a proven history of providing exceptional customer service
• Excellent organizational and time management skills
• Good data entry and computer skills

Behaviours:

• Professional appearance and attitude
• Reliable and accurate
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

TRAINING AND QUALIFICATIONS:

Training Requirements:
Meet company standards of 52 hours training per year, including as needed management/leadership training

Education and Experience:
Minimum 2 years A/R experience

Additional Information

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life Insurance
• RRSP Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program