Senior IT Systems Administrator

Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?

We are seeking a highly skilled and resourceful Senior IT Systems Administrator to join our team. This role is critical in managing and optimizing our hybrid infrastructure, enhancing security measures, and ensuring seamless integration between our IT systems and business operations. The ideal candidate will have deep technical expertise, especially in Azure and AWS cloud environments, and be capable of driving key IT initiatives that align with our company's strategic goals.

This is a Full Time, Permanent position working out of our National office in Abbotsford, BC.

Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.

WHY JOIN OUR TEAM

We offer our team members many benefits to help them achieve their goals and support our company culture. We are looking for team members who align with our Values and who are Humble (emphasize team over self), Hungry (thinking about the next opportunity for success) and Smart (good judgement and intuition about group dynamics and the actions of their words). In return, we offer:

• Opportunities for career growth and development
• Competitive Healthcare Benefits Package
• Employer matching RRSP program
• Corporate discounts on computers, flights, hotels, etc.
• Employee/Family Bursary Program
• Friendly and supportive work environment and an ambitious team
• Discounts on RV purchases, rentals and parts
• Company events focused around social action and getting together as a team

Responsibilities:

• Hybrid Infrastructure Management:
  • Administer and optimize a hybrid cloud platform, primarily focused on Windows operating systems, with Azure and AWS as the primary cloud environments.
  • Manage and integrate on-premises systems with cloud resources across both Azure and AWS, ensuring seamless operation and connectivity.
• Microsoft 365 Administration:
  • Manage and optimize Microsoft 365 services, including Exchange Online, SharePoint, Teams, Planner, and other related applications.
  • Implement and manage security and compliance features within Microsoft 365 to protect data and ensure regulatory compliance.
• Security and Compliance:
  • Implement and manage advanced security measures, including Cisco Meraki networking, firewalls, and threat protection.
  • Support IT regulatory audits and conduct proactive security scanning to maintain compliance with industry standards and internal policies.
  • Enhance and manage backup processes and disaster recovery planning for critical servers and databases across Azure and AWS environments.
• System Performance Optimization:
  • Implement and manage server monitoring and alerting processes/applications to maintain optimal performance across Azure and AWS platforms.
  • Optimize Azure SQL / SQL Server performance through tuning and best practices, with consideration of AWS-based databases as applicable.
  • Design and implement load balancing solutions and clustered databases for dynamic scalability, ideally within Azure and AWS environments.
• Cross-Functional Collaboration:
  • Work closely with non-technical business units, including Sales, Service, and Marketing, to ensure IT systems effectively support their operations.
• Operational Excellence:
  • Manage and optimize cloud resources, including virtual servers, network services, and storage technologies across Azure and AWS.
  • Provide tier-3 service desk support as required, addressing complex issues that go beyond the capabilities of the first-line support staff.
• Resource Management and Adaptability:
  • Work effectively within budget constraints, identifying and implementing cost-effective solutions for IT infrastructure management.
  • Take on multiple roles as needed, demonstrating flexibility and a proactive approach to IT challenges.

Experience/Qualifications Requirements:

• Technical Expertise:
  • Extensive experience with Azure and AWS cloud environments, as well as Windows Server and other Microsoft Server applications.
  • Proficient in cloud solutions, particularly with Azure and Amazon Web Services (AWS).
  • Strong experience in Azure SQL / SQL Server performance tuning and best practices, and familiarity with AWS database services.
  • Proficient in PowerShell scripting and familiar with error logging analysis tools.
  • Experience with Intune management and backup technologies such as Veeam.
• Security and Networking:
  • Strong background in Cisco/Meraki networking, firewalls, and threat protection.
  • Experience in implementing and managing security protocols, disaster recovery, and regulatory compliance processes across Azure and AWS environments.
• Collaboration and Communication:
  • Proven ability to work with both technical and non-technical stakeholders to achieve business goals.
  • Strong problem-solving skills and the ability to communicate complex technical issues in a clear and concise manner.
• Education and Certifications:
  • Bachelor’s degree in computer science or a related technical field, with 7+ years of relevant work experience.
  • Certifications in systems administration, security, and project management are a definite asset.

Key Attributes:

• Proactive and Resourceful: Ability to anticipate challenges and implement solutions within budget and resource constraints.
• Flexible and Adaptable: Willingness to take on various roles and tasks to support the IT department’s goals.
• Security-Minded: Strong focus on security and compliance, ensuring the company’s IT infrastructure is robust and resilient against threats.

Wage Expectations: 80K to 95K depending on skills / experience.

If you know this is the position for you, we would like to hear from you. Please submit your application with a copy of your resume and cover letter to be considered. Please note as part of our recruitment process pre-employment background checks will be conducted.

We thank all candidates for applying; however, only those selected for an interview will be contacted.

Experience Required

• 2 year(s): experience in Azure SQL / SQL Server performance tuning and best practices, and familiarity with AWS database services.
• 2 year(s): Experience with Azure and AWS cloud environments, as well as Windows Server and other Microsoft Server applications.