Partner Communications Manager

Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.

The Partner Communications Manager leads the marketing communications strategy, planning and execution for Apple products and services in the Partner (indirect) channel. This team drives the development of partner journeys, campaigns, and creative with some of the biggest brands around the world, shaping how Apple shows up within every touchpoint in the partners’ space, including all advertising, physical and digital environments.

Description

In this role, you will be driving marketing innovation and raising the creative bar with indirect Channel Partners, whilst upholding the integrity of the Apple brand. Key responsibilities include:

1. Drive innovative partner strategies and impactful creative work for Apple products and services through a deep understanding of the Apple brand, our partner’s brands, commercial priorities, market trends and challenges.
2. Work across the organization to understand both macro and comms trends for Apple products and services. Synthesize findings into insights to drive optimization of future advertising, digital and in-store efforts, internally and externally.
3. Identify and develop partner strategies and communication plans, including advertising, digital channels and the partner’s owned marketing channels in-store and online.
4. Develop and drive processes, across Apple products and services, to improve the quality and effectiveness of the partner work as well as the efficiency of the path to get there.
5. Collaborate extensively across many teams, internationally and locally, both internally at Apple and externally with partners such as Carriers, Retailers, Banks, SMB’s and Enterprise Resellers, and more.

Minimum Qualifications

• 5+ years of professional experience in marketing, encompassing:
• International account management and/or strategy at an advertising agency or in-house marketing communications for a global brand.
• Brand communications - from strategy to execution to analysis of results.
• Understanding business and product strategy and consumer insights, to build a global communications strategy for partners.

Preferred Qualifications

• Experience working in a creative environment.
• Ability to delve deep into a partner’s business, marketing strategy and consumer insights, to understand challenges and find opportunities.
• Deep knowledge of digital platforms (social, eCRM, e-commerce platforms, content, performance marketing, digital in-store) and how they can be leveraged to deliver the most compelling product experience throughout the customer journey.
• Passion for great work, seeing potential and nourishing it, with a tremendous ability to influence both internal and external partners to drive the work forward.
• Passion and eagerness to drive thoughtful strategy, build innovative communication plans and develop great creative and integrated campaigns.
• Thrive as part of a cross-functional team, flexible and adaptable in a dynamic environment as a member of a successful team, yet also have the ability to lead.
• You can confidently build rapport, credibility and influence across multiple collaborators in a highly matrixed organization.
• Bachelor’s degree, MBA or advanced business degree.