TELUS Health Care Clinic - Mental Health Counsellor

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join Our Team

Are you a clinician passionate about making a difference in healthcare? At TELUS Health Care Clinics (THCC), we are committed to transforming healthcare through personalized and collaborative care. Our mission is to support the mental, physical, and emotional well-being of our clients with the help of skilled professionals like you.

Join our multidisciplinary team dedicated to revolutionizing healthcare and enhancing the well-being of our community.

The Impact You'll Make and What We'll Accomplish Together

As a Mental Health Counsellor at THCC, you will work with a dedicated team of health experts providing comprehensive, holistic healthcare. You will support clients both in person and virtually from our clinic located in Toronto's Financial District, offering a range of counselling services, including short-term and long-term, for a professional network of clients and those referred through their Employee Assistance Plan (EAP).

Together, we aim to revolutionize healthcare by emphasizing preventive care and empowering our clients through a holistic approach. Your contributions will be instrumental in enhancing the mental, physical, and emotional well-being of our community.

Here's How

• Provide individual counselling sessions, utilizing various therapeutic techniques tailored to each client's needs.
• Collaborate with THCC practitioners and other healthcare team members for a cohesive approach to care.
• Support clients both in person and virtually from our THCC clinic.
• Participate in multidisciplinary team meetings, clinical supervision, and peer support sessions for ongoing professional development.
• Maintain accurate and up-to-date client records, ensuring confidentiality and compliance with healthcare and TELUS Health regulations.
• Conduct standardized intake assessments and satisfaction surveys tailored to the THCC service model.
• Utilize support from the THCC Client Care team to manage administrative tasks, allowing you to focus on clinical responsibilities.

Qualifications

Education and Certifications:

• Master’s Degree in Psychology, Counselling, Social Work, or a related field.
• Professional membership with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) or College of Registered Psychotherapists of Ontario (CRPO).
• Certification or extensive training in Solution Focused Therapy (SFT), Narrative Therapy, and/or Acceptance and Commitment Therapy (ACT).

Experience and Skills:

• 5 to 10 years of experience as a mental health counsellor, supporting a diverse range of clients and issues.
• Strong understanding of adult mental health, capable of addressing both short-term and long-term cases.
• High level of professionalism with experience engaging high-powered clients.
• Ability to manage multiple case management platforms.
• Demonstrated ability to conduct thorough intake assessments and develop tailored treatment plans in collaboration with a multidisciplinary healthcare team.
• Commitment to continuous improvement and openness to feedback, as demonstrated in peer support groups and supervision meetings.
• Strong interpersonal skills to build and maintain relationships with clients and stakeholders.
• Effective time management skills to handle high caseloads and administrative tasks.
• Tech-savvy with the capability to provide telephonic and virtual clinical support.
• Self-starter able to work with minimal supervision.
• Experience in EAP or providing support to clients within a limited number of sessions is considered an asset.

Why Choose TELUS Health

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, paid vacation, and a flexible benefits plan to meet the needs of you and your family.
• Generous company matched pension and share purchase programs.
• Opportunity to give back to communities in which we work, live and serve.
• Career growth and learning & development opportunities to develop your skills.
• And much more ...

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.