Quality Assurance Manager

958 Ferry Rd, Winnipeg, MB R3H 0Y8, Canada Req #505

Monday, February 24, 2025

Position Title: Quality Assurance Manager

Location: Winnipeg, MB

Status: Full Time

Start Date: Immediately

Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About The Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

What You'll Get To Do

The Quality Assurance Manager will develop and maintain the company audit schedule, conducting internal company audits and facilitating external audits. They will also conduct investigations generated from safety and/or non-compliance events reported in the hazard report database; serve as a Subject Matter Expert; and perform the following, but not limited to, data gathering; interviewing; data analysis; root cause determination; risk assessments and Corrective Action collaboration and development with leads.

Operations

1. Conduct audits as assigned within assigned timelines
2. Conduct interviews to gain information applicable regulatory compliance
3. Identify applicable regulations
4. Gather data and evidence to support the audit process
5. Analyze data to identify trends and conduct root cause analysis
6. Collaborate with leaders to develop Corrective Action Plans to address the root causes
7. Collect information and evidence gain and compile into a final report
8. In coordination with the VP, Quality and Safety, develop and maintain audit programs and develop and maintain the company Audit Schedule
9. Completion of assigned follow-up of corrective action plans driven from the Hazard report database
10. Completion of audit reports and summaries for review and distribution
11. Completion of regulatory or procedural audits as directed
12. Develop and distribute audit reports/findings arising from the performance of regulatory/procedural audits
13. Observe any regulatory or procedural shortcomings and advise the applicable department head of the observed shortcomings or in instances where a regulatory non-compliance is observed, generate a finding against the non-compliance with the approval of the VP, Quality and Safety
14. Comply with all regulatory and company standards, policies, and procedures
15. Use personal protective equipment as required
16. Actively identify and report hazards and potential hazards
17. Carry out their duties safely within regulatory and company standards, policies, processes, and procedures as trained
18. Use safety equipment (tools, Proper Protective Equipment etc.) as provided
19. Actively identify and report hazards and deficiencies (when in doubt report)
20. Assist in development of company processes and procedures as required
21. Other duties as assigned
    
    

Safety

1. Demonstrate knowledge of employee responsibilities regarding safety and actively participate in the Company’s Safety Management system
2. SMS department head responsible to approve SMS caps
3. Once assigned an audit through the SMS Database: must ensure all steps are followed as outlined in the SMS Procedures Manual in respect to the review, investigation, hazard analysis, root cause analysis, corrective action plan and monitoring of each individual report
4. Actively support the safety management system by following SMS processes and encouraging a safety reporting culture in your department
5. Promote occupational health and safety within your department and participate in the development and monitoring of safety training
6. Proactively communicate hazards and SMS initiatives with your department
   
   

MANAGERS, SUPERVISORS AND LEADS – have been delegated the authority and are responsible to the Department Head to actively identify hazards and deficiencies and report through the SMS (Safety Management System) Program reporting system. Communicate with all personnel within their respective department and other departments as required to maintain effective day to day activities. Ensure regulatory and company standards are maintained. Assist in the development and maintenance of company processes and procedures. (Quality Assurance activities)

Leadership

1. Create and maintain a positive company culture that supports employee participation
2. Conduct annual performance reviews
3. Embark on employment equity initiatives; engaging with all employees to promote employment equity and encouraging employees to undertake the self-declaration survey updating as necessary
4. All levels of the organization share responsibility for human rights within the organization overseeing and promoting continuous improvement on human rights and employment equity initiatives
   
   

Skills & Experience We Value

1. Aircraft Maintenance Engineer experience is preferred
2. Post-secondary education in related field an asset
3. Previous experience in related role required
4. Strong written and oral communication skills
5. Demonstrated leadership skills an asset
6. Proficient with Microsoft Office, Adobe, in addition to internal systems
7. Clear understanding of Quality Assurance Audit processes and procedures
8. Ability to obtain and maintain all required security clearances
9. Travel required
10. Preference given to Inuit Land Claims Beneficiaries
11. Inuktitut language considered an asset
    
    

The Benefits Of Joining Our Team

Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

1. Registered Pension Plan starting at 5% matched after one year of employment
2. Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
3. Entitled to three weeks vacation after one year
4. Airline travel and freight privileges
5. Corporate and family events
6. And more!
   
   

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

Please submit a resume in confidence by March 2, 2025.

We thank all those who apply, but only those selected for an interview will be contacted.

Other details

1. Pay Type Salary
   
   

Apply Now

1. 958 Ferry Rd, Winnipeg, MB R3H 0Y8, Canada