LMS Administrator

Company: Gradient Learning
Location: Remote, CA
Employment Type: Full Time
Date Posted: 11/07/2024
Expire Date: 01/07/2025
Salary: 100+
Job Categories: Education, Nonprofit and Volunteer Services

Job Description

LMS Administrator
Who We Are
Gradient Learning is a nonprofit organization guided by the vision that educators should be empowered to meet the needs of all of their students. We are committed to meeting the holistic needs of every child while fostering success for all. We lead Gradient Learning and Along products.

The Gradient Learning Program offers schools a whole-student system to help schools realize their vision for whole-student growth. Our whole-student system is a curated and integrated suite of research-based tools and resources, including rigorous curricula, teacher and leader resources and trainings, whole student assessments and data displays, as well as ongoing, customized coaching for school leadership teams.

Position Overview
To support this whole-student system, we seek an LMS Administrator to lead the technical implementation, configuration, delivery, and ongoing evolution of our Customized Learning Platform (powered by Canvas). Specifically, the LMS Administrator will:

1. Lead the technical administration of the learning platform
2. Deeply understand the role that the Platform serves within the Gradient Learning program strategy
3. Serve as Gradient Learning’s hands-on technical expert on the Learning Platform’s administration, functionality, and data
4. Lead architectural discussions and decision-making processes regarding advanced configuration settings of the LMS and its integrated components, ensuring optimal system performance
5. Provide technical support in the platform for internal and external users
6. Spearhead advanced troubleshooting efforts, employing expert diagnostic skills to resolve complex issues within the LMS and its integrated components promptly
7. Develop and maintain system documentation for new and existing implementations and products
8. Develop and implement solutions to automate processes and scale support for the Learning Platform
9. Generate custom reports using LMS data
10. Oversee all 3rd party integrations, deployments, updates, and troubleshooting
11. Coordinate closely with our Information Systems and Security Team and external vendors for system updates, integrations, and maintenance
12. Work closely with the Information Systems and Security Team with a focus on information security
13. As needed, support internal and/or external training and technical resources

Continuously improve the learning platform by monitoring impact and user experience. The LMS Administrator will report to the Director of Learning Platform.

The Ideal Candidate
We are looking for a candidate with strong technology expertise in the Canvas Learning Management System as well as general IT infrastructure and user support. We envision this candidate could be someone who started as a technology generalist working for a school district who grew and developed deep technical expertise and skills managing the district’s Canvas and Clever or other LMS and/or SIS systems.

Regardless of the specific pathway, we are looking for candidates with:

1. Deep technical understanding of learning management systems, including experience with Canvas
2. Experience with Learning Tools Interoperability (LTI) integrations
3. Experience with data visualization tools, such as Tableau, preferred
4. Exceptional project management skills
5. Effective communication skills
6. Commitment to exceptional customer services
7. Ability to think outside the box and creatively leverage technology to solve problems
8. Deep comfort with change and ambiguity

Qualifications & Requirements
Qualifications - Required

1. Commitment to uphold Gradient Learning values.
2. 4+ years of previous experience managing and executing the technical administration of learning management systems, especially Canvas (required).
3. Ability to effectively and professionally provide technical assistance to internal and external users.
4. Exceptional problem-solving skills.
5. A clear background check.
6. An ability to travel 10%.

Qualifications - Preferred

1. Bachelor's degree in a related field
2. Experience working in K-12 educational settings
3. Experience writing reusable scripts in Python or JavaScript
4. Technical Administration Proficiency in Google Platforms

Contact Information
Company Name: Gradient Learning