Manager, Technical Product Mgt (HTS)Bilingual

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions, and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn, and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you’ll be a vital part of making innovation happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre, and Internet & Private Networks.

This product management position is ideal for customer-focused product managers with a proven track record of delivering transformative solutions. You will lead, learn, and contribute by working cross-functionally with colleagues across many areas, including network technology, client operations, marketing, and IT to accelerate Bell’s 5G product leadership. You will build innovative new products that also enhance the ways our customers engage with Bell services and content.

This is a particularly exciting time, as Bell is aggressively investing in its largest capital acceleration project in our company’s 141-year history. Familiarity with telecommunications, digital apps, IoT, and MEC are beneficial skillsets.

Key Responsibilities

• Product development including creating product requirements and concept design analyze product lifecycle performance
• Market research and preparing business case justification for product investments
• Lead cross-functional engagements through all stages of ideation, funding, design, and execution to deliver complex customer-focused services on time and on budget
• Identify launch strategies and post-launch support, reporting, and analytics with the customer experience being paramount
• Collaboration and cross-domain partnering
• Effectively build relationships including external partners to execute new 5G services
• Manage development and product releases with internal cross-functional groups
• Develop OKR reports to track and analyze product performance

Critical Qualifications

Problem Solving & Analytical Thinking:

• Demonstrated analytical problem solving and skilled in communicating new business models with stakeholders in ambiguous circumstances
• Develops models and scenarios to forecast monthly, quarterly, and annual performance
• You are relentlessly focused on delivering the best customer experience possible
• Proactively monitor product performance and service availability with a “customer first” mindset

Impact and Influence:

• You motivate your stakeholders by evangelizing your thought leadership, but you are also willing to dive in to support breaking down siloes
• Entrepreneurial with a roll-up-your-sleeves and get-things-done attitude to drive innovation
• Motivated and comfortable leading others during workshops and other cross-functional processes.

Interactive Communication:

• Excellent presentation skills to clearly and effectively communicate across departments and external partners

Product Development:

• 2-3 years of practical experience in a comparable industry
• Technically inclined with business sense
• Working knowledge of Telecommunications products and next-gen customer needs (streaming, social media, cloud, 5G)
• Strong command in MS Excel, PowerPoint, Word, and other digital virtual communication platforms (i.e., Jira, Miro, Slack, etc.). For recent graduates, we will consider relevant academic experience (i.e., projects, coop terms, etc.) in lieu of industry tenure.

Position Type: Management

Job Status: Regular - Full Time

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive, and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision, and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs, and you’ll feel valued, respected, and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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