Customer Service Representative

Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC

Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you!

Things you’ll do:

• Represent Mid Island Co-op by being an ambassador and demonstrating our values of Community, Respect, Integrity, and Teamwork.
• Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in a professional manner, creating displays and stocking shelves, and ensuring store and merchandise are neat and organized.
• Maintain a safe, efficient, and positive work environment while adhering to company policies, procedures, and standards.

Apply to become a Customer Service Representative today if you're a team player with strong communication skills, and you can lift, push, and pull up to 50 lbs. Previous retail experience is preferred, and you must have a valid Serving it Right Certificate (or be willing to get certified prior to your first day).

Who we are:

Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We support and invest in our community because we live here too. With gas bars and liquor stores located throughout Central and Northern Vancouver Island, we pride ourselves on providing quality services and products to our customers. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.

Please note that all positions require a criminal background check, and our safety-sensitive positions will require pre-employment alcohol and substance testing (paid for by Mid Island Co-op).

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Job Type: Full-time

Pay: $17.75-$19.25 per hour

Additional pay:

• Bonus pay
• Tips

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person