Administrative Support II

Your Opportunity:

Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. With Alberta Health Services (AHS), you can have all of that and more. As a dedicated member of the Cross Cancer Nutrition Food Service (NFS) team, you have the opportunity to make a significant impact by providing nutritious, healthy, high-quality meal service to patients, residents, staff, visitors, and the community. This position will be accountable for performing a variety of tasks to ensure a quality patient, resident, and customer experience.

Under the supervision of a NFS Supervisor, you will use your customer service, teamwork, and organizational skills to:

1. Retail: Receive and process catering orders; vendor management; adhere to safety, sanitation, and food preparation standards in accordance with AHS policies and guidelines; coverage of breaks within the Trendz Cafe, preparing and serving Starbucks Specialty Beverages, cash handling, and other duties as required.
2. Patient: Follow established procedures to maintain patient information related to the provision of meal service; process food preferences, food allergies, intolerances, and meal tallies; process menus and/or tray tickets; effectively communicate with other departments on matters related to patient meals, snacks, nourishment supplies, and complete other clerical duties as required.

This position may require you to bend, lift, push, and pull items of up to 20lbs, and stand for long periods of time. The successful candidate will be able to work in a fast-paced environment; work under pressure in high-stress situations; demonstrate critical thinking skills and initiative; communicate effectively in English with customers, patients, co-workers, and other hospital departments; and work as an effective, professional team member with a focus on exceptional patient and family-centered care.

Description:

As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices, and initiatives within a department or program.

• Recovery Alberta:
• Classification: Administrative Support II
• Union: AUPE GSS
• Unit and Program: Nutrition and Food Services
• Primary Location: Cross Cancer Institute
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.14
• Posting End Date: 08-JAN-2025
• Employee Class: Regular Part Time
• Date Available: 18-JAN-2025
• Hours per Shift: 5.50
• Length of Shift in weeks: 2
• Shifts per cycle: 4
• Shift Pattern: Days, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $21.30
• Maximum Salary: $25.89
• Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Minimum standard for typing is 35 words per minute. Minimum 1 year experience in a commercial or healthcare food service environment. Minimum 1 year customer service experience.

Preferred Qualifications:

Post-secondary administrative assistant/clerical education or education in a related field. Experience with basic mathematical skills. One year of experience working in a diet office setting. Experience with CBORD, ConnectCare, RMID, and Formula Calculator. Experience working with diet terminology & guidelines.