Salesforce Technical Architect

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes.

Position: Salesforce Technical Architect

We are looking for a talented Salesforce Technical Architect to work in an incredibly cutting edge space - AI, Einstein and Salesforce.com! You will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA and launch their solutions. You'll help customers take advantage of our NLP-powered bots and implement solutions across digital channels.

You will have the opportunity to:

• Discuss reporting needs with business users to design dashboards and reports that will provide data visibility for leadership, business groups, and the general user population.
• Review business reporting requirements and translate those requirements into technical reporting & dashboard specifications.
• Provide insight to business users and technical team members regarding the best way to build reports and dashboards.
• Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements.
• Establish best practices and standards for dataflow, lenses, and dashboard development and deployment.
• Establish operations and refresh standards based on globally aligned data strategy.

Required Experience:

• 5+ years working on the Salesforce platform, specifically within a technical application.
• End to end project implementation including integrations with other applications such as SAP, Oracle, and MS Dynamics.
• Strong understanding of multi-tenant architecture and integration architecture.
• Solid understanding of CI/CD solutions.
• Solid understanding of PaaS & IaaS platforms such as Heroku, AWS, and Azure.
• Hands-on development experience using Apex, Lightning Components and Visualforce.
• Salesforce Architect Certifications (Application and System Architect).

Preferred Skills:

• Communication: Effectively deliver solutions and influence stakeholders.
• Flexible: Quickly pivot and create new solutions based on customer needs.
• Organized: Prioritize project tasks and milestones.
• Motivated: NeuraFlash is growing quickly and building a community of Salesforce enthusiasts!

What’s it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%.
• Flexibility: We build a culture of trust and understanding. We value good work, not the hours in which you get it done.
• Collaboration: You have a voice here! Our executive team holds town halls & company meetings where they address any suggestions or questions asked.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously.

Location:

NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States. If you prefer to work from home, we can accommodate remote locations for our employees based in the United States, anywhere within British Columbia or Ontario for our Canada-based employees, anywhere in India for our India-based employees, and anywhere within Colombia for our Colombia-based employees!

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