receptionist

Education: Secondary (high) school graduation certificate

Experience: Experience an asset

Work setting:

• Private sector
• Urban area
• Veterinary clinic

Tasks:

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Provide directory assistance
• Relay service to persons with disabilities
• Provide customer service
• Sell products on a retail basis

Computer and technology knowledge:

• Switchboard 1-25 lines
• MS Office
• Social Media
• MS Excel
• MS Windows

Transportation / travel information:

• Own transportation

Work conditions and physical capabilities:

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

Personal suitability:

• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits:

• Disability benefits
• Paramedical services coverage
• Life insurance
• Pension plan
• Registered Retirement Savings Plan (RRSP)