Customer Service Representative

Mid Island Co-op is hiring a full-time Customer Service Representative for our Woodgrove Gas Bar in Nanaimo, British Columbia.

Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you!

Things you’ll do:

1. Represent Mid Island Co-op by being an ambassador and demonstrating our values of Community, Respect, Integrity, and Teamwork.
2. Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in a professional manner, creating displays and stocking shelves, and ensuring store and merchandise are neat and organized.
3. Maintain a safe, efficient, and positive work environment while adhering to company policies, procedures, and standards.

Apply to become a Customer Service Representative today if you're a team player with strong communication skills, and you can lift, push, and pull up to 50 lbs. Previous retail experience is preferred, and propane and/or FoodSafe certification would be an asset.

Who we are:

Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We support and invest in our community because we live here too. With gas bars and liquor stores located throughout Central and Northern Vancouver Island, we pride ourselves on providing quality services and products to our customers. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve.

Please note that all positions require a criminal background check, and our safety-sensitive positions will require pre-employment alcohol and substance testing (paid for by Mid Island Co-op).

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.

Job Types: Full-time, Permanent

Pay: $17.75-$19.25 per hour

Additional pay:

• Bonus pay

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Tuition reimbursement
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Work Location: In person