assistant manager - accommodation services

Overview

Languages: English

Education

• Other trades certificate or diploma

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Staff accommodation provided
• Remote location
• Tour boat
• Tourism
• Tourism/travel services
• Marine
• Management

Budgetary responsibility

• 0 - $100,000

Responsibilities

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Organize and maintain inventory
• Provide outdoor, wilderness and wildlife instruction

Supervision

• 5-10 people

Credentials

• First Aid Certificate
• CPR Certificate

Experience and specialization

• Type of guide: Escorted group travel guide
• Tours focus: Boat tours
• Type of experience: Marine transportation company
• Equipment and machinery experience: Small boat
• Area of specialization: Marine biology

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload