Marketing Coordinator

Fasken is a leading international business law and litigation firm. With over 950 lawyers and 1,100+ employees, we have offices in Vancouver, Surrey, Calgary, Tsuut’ina Nations, Toronto, Ottawa, Montréal, Québec City, London, and Johannesburg. We provide strategic and thoughtful advice in virtually all areas of business law to a broad range of clients including close to half of the Fortune 100 companies, corporate clients, government agencies, regulatory authorities, non-profit bodies and individual clients.

We are a high-achieving, professional, entrepreneurial, team-oriented, and friendly place to work. We are committed to diversity and inclusion and offer a welcoming environment for all people. While we are here to service our clients and are a deadline-driven industry, we look to be innovative, and there are opportunities to participate in initiatives which make a difference in our firm and community.

Achieve excellence doing work that’s challenging and rewarding, with people you’ll like working with, in an environment that’s welcoming, supportive, entrepreneurial and innovative, where you’re a valued contributor, not just an employee.

Marketing Coordinator (Marketing Department) – Calgary, AB

Job Summary

We are currently looking for a dynamic and experienced Marketing Coordinator to join the Marketing Department. This position will assume a wide variety of marketing responsibilities with an emphasis on event coordination, CRM, website management, and special projects. There are also some administrative tasks with this role. It requires a true team player with a “can-do” attitude, and an individual with a great service and a solutions-oriented approach. The candidate will have a strong work ethic, be collaborative, professional, adaptable, positive and interested in their work.

Work Environment

Hybrid remote work arrangements are available with requirements as per business needs for onsite office support. The successful candidate must live in or around Calgary, AB and be able to commute to the office as often as required. While this is a hybrid role, the majority of the work may be onsite.

Fasken Calgary has a mandatory requirement of three (3) days in office and up to two (2) days remote, work permitting. In-office requirements are subject to change, based on business needs as determined by the Firm’s Management.

Hours of work are from 8:00 a.m. to 4:00 p.m.. Occasional pre-authorized overtime may be required to meet business needs.

To Us, Success Means

• Having a strong client service approach – you’re ready, willing, and able to put our clients first and exceed their expectations.
• Caring about one another – you possess strong interpersonal skills and the ability to build harmonious working relationships within your immediate team, across other departments in the firm, and the community.
• Working collaboratively – you’re a self starter who values working in a collaborative team based environment.
• Possessing exceptional communication skills (both verbal and written) when dealing with lawyers, clients, staff and third parties.
• Approaching your work with agility and the willingness to learn and utilise new technology.
• Being adaptable to changing priorities in a fast-paced environment while being organized and maintaining accuracy with a high attention to detail.
• Demonstrating strong research, investigative and problem solving skills with the ability to exercise judgement to resolve issues.
• Treating sensitive and confidential matters with discretion and diplomacy at all times.

Primary Responsibilities

Events Management:

• Organize regional (and support Firm-wide) seminars, webinars for external networking events from start to finish. Foster and maintain relationships with external vendors to support these initiatives.
• Stay on top of current event trends.
• Collaborate with business development teams to ensure events align with Firm-wide marketing and client engagement strategies. Responsible for distributing office tickets.

CRM Data Steward

• Proactively manage and maintain contact data, ensuring accuracy and completeness.
• Onboard and provide training to new legal assistants.
• Build, test, and send electronic communications such as bulletins and event invitations to clients and prospects, supporting business development efforts.

Website Management

• Post and maintain lawyer online biographies, including regular updates of experience items, speaking engagements and legal recognitions.
• Contribute to Firm-wide bulletin production, ensuring that content aligns with marketing and business development goals and client engagement.
• Coordinate new lawyer headshots.

Corporate Merchandise Program

• Manage and maintain the region’s branded corporate merchandise program to enhance the Firm's visibility.

Special Projects

• Assist with various special projects as needed, including those that support the Firm's growth and client relationship-building activities such as client gifts and social media.
• Oversee Fasken TV.

Administrative

• Coordination of bill payments and cheque requisitions for marketing and department expenses. Provide administrative support to the Regional and Firm-wide Marketing team as needed.

Required Knowledge And Experience

• University degree or college diploma with a focus on either Marketing or Communications.
• Minimum 2-3 years related experience working in a Corporate or Professional services environment.
• Excellent familiarity with Word, PowerPoint and Excel. Familiarity with photo editing software is also desirable.
• Experience with content management software is advantageous, as is any knowledge of CRM applications, in particular InterAction.

Supervisor

• This role reports to the Senior Director, Marketing and Business Development.

What We Offer

Join our friendly, collaborative and rewarding work environment where your professional development is supported, and your contributions are encouraged and valued. In a permanent, full-time role, we offer the following:

• A competitive salary and discretionary bonus program
• Flexible medical and dental benefits, including telemedicine services
• Hybrid work flexibility
• Short and long term disability insurance
• Employee and family assistance program (EFAP)
• Group retirement savings plan with matching contributions
• Paid vacation and sick days
• Personal days
• Wellness Subsidy and educational reimbursement
• Transportation monthly subsidy
• Maternity/parental leave top up
• Employee referral program
• Opportunities to give back to your community through Firm initiatives.

Diversity and Inclusion

At Fasken we believe a diverse workplace comprises individuals with unique backgrounds, characteristics and qualities. An inclusive workplace creates an equitable environment where individuals are respected and where they are welcome. Fasken is committed to diversity and inclusion in all that we do.

Accessibility and Accommodation

It is important to our Firm that all its members, including those with disabilities, find our workplace to be welcoming and supportive. Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.

Background and Reference Checks

Any offer of employment may be conditional upon full background checks including a criminal record check, a credit check, employment and educational verification.

Your Application

The successful candidate will be detail oriented, a team player and will have excellent organizational & communication skills, both written and oral and the ability to manage multiple tasks in a fast-paced and superior client service environment. We provide a collegial work environment, competitive compensation and comprehensive benefits package.

Please submit your resume and cover letter in confidence through our candidate applicant portal on www.fasken.com.

We thank all candidates for applying, however, only qualified applicants will be contacted for an interview.

NO AGENCIES, PLEASE