Heritage Presenter I

Parks Canada - Heritage Programs

Cave and Basin National Historic Site and Banff Park Museum National Historic Site
Banff (Alberta), Banff National Park of Canada (Alberta)
GT-01
Seasonal Indeterminate and Term Employment - Various lengths starting Spring/Summer 2025
$52,053 to $58,597 (per year)

Closing date: 31 March 2025 - 23:59, Pacific Time

Who can apply: Persons residing within a 150 km radius of the Town of Banff, Alberta. Parks Canada Agency considers applications from individuals who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit.

Apply online

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Duties

Working under supervision of Interpretation Officer/Coordinators, the Heritage Presenter delivers interpretive presentations, programs, activities and special events that engage Canadians and other visitors in the learning, enjoyment, connection to, and appreciation of the natural and cultural heritage of the Cave and Basin and Banff Park Museum National Historic Sites. Candidates should also demonstrate flexibility in response to the organization’s changing needs and will be able to learn quickly and pick up new methods and techniques both within and outside their current area of expertise.

• Presenting meaningful, captivating and enjoyable interpretation programs and activities that enhance the overall visitor experience of the national historic sites
• Perform cashier duties, sell permits; assist in the operation of sales outlets
• Greet and orient visitors; deliver reception, orientation, public safety and visitor experience information
• Adapt information when delivering presentations to address the needs of specific visitor groups and individuals, to reflect a target market and personal approach
• Participate in the coordination and delivery of familiarization tours for clients and tourism industry stakeholders
• Participate in the coordination and delivery of after-hours special events and private functions

Intent of the process

This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic profiles in same or other parts of the country.

Positions to be filled: Number to be determined

Information you must provide

• Your résumé.
• Contact information for 3 references.

Essential Qualifications

A secondary school diploma or approved alternatives or acceptable combination of education, training, experience or traditional knowledge relevant to position.

Experience in:

• Delivery of interpretive programs, performing arts, museum education or storytelling
• Responding to public and visitor inquiries, providing guidance and information
• Performing operational logistics including following opening and closing procedures, experience in handling cash and operating point of sales terminal

Knowledge and Abilities

Knowledge of:

• General knowledge of the Banff Park Museum and Cave and Basin national historic sites
• Communication, presentation and interpretive techniques such as storytelling, demonstrations and guided tours

Abilities:

• Visitor/Client Focus: provide service excellence to visitors and external/internal clients, and maintain a positive and energetic attitude while continuously engaging with high volumes of people and a busy environment
• Communication through Interpretation: Listen to others and communicating articulately to inform, influence and engage visitors to the national historic sites
• Teamwork: Work collaboratively with others to achieve organizational goals
• Ability to accept constructive feedback and engage in ongoing learning and improvement

Conditions of employment

• Successful completion and maintenance of reliability security clearance including fingerprints
• Willing and able to wear a Parks Canada uniform and/or dress in period costumes

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

We thank all those who apply. Only those selected for further consideration will be contacted.