Senior Business Analyst

Staff - Non Union

Job Category
M&P - AAPS

Job Profile
AAPS Salaried - Information Systems and Technology, Level E

Job Title
Senior Business Analyst

Department
OCIO | Program Delivery I Project Management Office

Compensation Range
$9,859.25 - $15,380.75 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date
December 29, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date
Jan 1, 2027

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, bringing rich diversity to UBC as a workplace, and creating the necessary conditions for a rewarding career.

Job Summary
The Office of the CIO (OCIO) has an extensive list of investment requests for IT enabled projects from across the University. The execution of the portfolio of projects extends over at least the next five years, and new projects are being added to the pipeline regularly. The execution of each project within the portfolio is approximately one year, and resources will transition from one project to the next upon completion. The Program Delivery office is seeking a Senior Business Analyst.

The Senior Business Analyst analyzes business needs and develops strategies for how automated systems can support the short- and long-term direction of the business. They provide expertise in business process discovery, requirements definition, analysis and design, configuration, implementation, testing, training, facilitation, and documentation to deliver enterprise solutions to the UBC community. The Senior Business Analyst will own and drive the business analysis process and manage portions of the project life cycle in regards to the business analysis phases, including preparing project plans, schedules, and strategies, and communicating status, risks, issues, and decisions to project managers.

Organizational Status
The Senior Business Analyst works within the project team consisting of developers, functional experts, and other project specialists, reporting directly to the Senior Project Manager while collaborating closely with senior leadership and staff in other administrative and academic units.

Work Performed
Specific Duties:

• Plan, organize, manage, monitor, and be responsible for the business analysis activities of projects.
• Understand business context, project justification, business goals, and priorities, and maintain documentation.
• Apply business architecture concepts to ensure strategic alignment with organizational goals.
• Lead working groups to support the discovery and analysis of business processes and requirements.
• Document current state business processes and identify gaps for future state.
• Develop business requirements documents and functional requirements.
• Support architects in creating current and future state architecture.
• Create process maps, data maps, and data flow diagrams.
• Collaborate with integration architects for design integrations.
• Prepare RFPs, including functional and non-functional requirements.
• Participate in developing RFP scoring mechanisms.
• Recommend options for implementing business solutions.
• Support change management by creating training materials and managing training.
• Provide guidance to testing teams and validate test results during testing phases.
• Conduct workflow and gap analysis for operational support processes.
• Maintain knowledge of the university's technical and business environment.
• Participate in the continuous improvement of the business analysis methodology.
• Advise and mentor project teams on various methodologies.
• Lead, mentor, and coach other Business Analysts.
• Seek ongoing career development in business analysis.

Core Duties:

• Analyze business needs using a structured requirements process.
• Develop overall strategies and provide advice on options, risks, and costs versus benefits.
• Communicate with stakeholders to ensure understanding of IT roles and processes.
• Manage liaison relationships with clients.
• Conduct feasibility studies and draft proposals.
• Develop and present business cases.
• Lead planning sessions for integrated business process improvements.
• Identify, elicit, and document business requirements.
• Prepare functional, system, and program specifications.
• Review test plans and monitor the testing process.
• Procure technical assistance for problem resolution.
• Provide technical leadership and mentoring.
• Maintain professional designations and knowledge of current IT techniques.
• Perform other related duties as required.

Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of eight years of related experience, including at least two years of managerial experience, or equivalent combination of education and experience.

- Willingness to respect diverse perspectives.
- Commitment to enhancing awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications

• Undergraduate degree in a relevant discipline. Minimum of eight years of related experience including at least two years of managerial experience.
• Project Management Professional designation is an asset.
• Change Management professional designation is an asset.
• Business Analysis professional designation is an asset.
• Supervisory experience is an asset.
• Experience with implementing CRM, Recruitment Systems, Salesforce, APIs, MuleSoft, etc.
• Project experience in a higher-education environment.
• Experience with preparing RFPs and managing vendor evaluations.
• Experience in change management, data management, and solution architecture.
• Technical expertise in IT project management of large-scale systems.
• Ability to manage multiple tasks and meet deadlines.
• Intermediate knowledge of applications development methodologies.
• Understanding of key trends in the IT industry.
• Effective leadership and team-building skills.

Collaboration - Identifies and improves communication to resolve team conflict. Shares credit for team accomplishments and monitors effectiveness.

Communication for Results - Engages with leaders and creates strategic documents and presentations.

Problem-Solving - Diagnoses problems and anticipates issues, facilitating buy-in and guiding implementation of solutions.

Accountability - Sets objectives, monitors performance, and delegates responsibility as needed.

Analytical Thinking - Assesses issues and opportunities, identifies root causes, and translates reports into management presentations.

Business Enterprise Knowledge - Directs process-based solutions and integrates technology with business functions.