guest service supervisor - hotel

Overview

Languages

English

Education

• College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Establish work schedules and procedures
• Perform same duties as workers supervised
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Work Conditions and Physical Capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure

Personal Suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Employment Groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
• Support for newcomers and refugees
• Support for youths
• Support for Veterans
• Support for Indigenous people
• Support for mature workers
• Support for visible minorities