IT Project Management Lead

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

The IT Project Management Lead collaborates closely with information services team members and, when appropriate, partners with other departments to lead and coordinate multiple, complex technology implementation projects. This role ensures a smooth transition from planning to execution, aligning project deliverables with strategic objectives, and consistently delivering exceptional, client-focused service to all stakeholder groups. Responsibilities include working on multiple projects, from the implementation of new solutions to enhancement of existing systems.

What you do:

• Work with business and IT stakeholders to scope out projects including functional and technical deliverables, cost estimates, resources, and identification of benefits.
• Prepare project scope documents, charters to initiate IT projects, vendor SOWs, contracts, etc.
• Track IT projects spend against the contracts.
• Assist in defining the sequence and priority of tasks within the project planning tool, leveraging high-level knowledge of the necessary technical tasks.
• Prepare project plans and schedules using tools like JIRA, Visio, Microsoft Azure DevOps, etc.
• Promote best practices for high performing IT teams (both Scrum/Agile and Waterfall).
• Lead project teams to ensure the project meets its quality, schedule, and budget objectives.
• Lead the implementation process within the information services department, including resourcing and change management.
• Facilitate Steering Committee meetings when appropriate.
• Conduct risk management assessments and plans.
• Define SMART goals and measure project KPIs using appropriate tools and techniques.
• Maintain project scope and raise change requests as necessary.
• Analyze project inputs from various elements (e.g., budgetary, technical, compliance, policy) and correctly prioritize issues and solutions in support of goal accomplishment.
• Conduct post-implementation debriefs to identify recommendations for continuous improvement.
• Participate in continuous improvement of the standardization of project implementation, requirements gathering, and change management processes.
• Recognize external factors and changing organizational goals that will affect current projects and successfully adjust the team’s work efforts in accordance with these changes.
• Provide guidance to others on team-specific processes and terminology.
• Collaborate with other information services’ teams to establish consistent standards and processes for system implementations in alignment with the organizational strategy.
• Analyze existing and evolving standards to improve the consistency of efforts across teams and the organization.
• Anticipate external trends that will impact teams within the organization or the organization as a whole and support the planning process to address these changes.

What you bring:

• Must have a bachelor’s degree in a business or technology related field from a recognized post-secondary educational institution along with a minimum of 5 years’ experience in leading small and large-scale information technology projects and programs in a complex, multi-stakeholder environment.
• Proven experience in end-to-end systems implementation from a technical perspective.
• Ability to manage competing technology projects in a fast-paced and changing technical environment.
• Experience working as part of and with various IT teams in an agile environment; expert in project management tools such as JIRA, Microsoft Azure DevOps, Smartsheet, etc.
• Solid understanding of technology integrations.
• Hands-on experience working with Business Intelligence projects and visualization tools such as Tableau/Power BI.
• Experience with vendor selection, COTS implementation as well as leading in-house/custom application development projects.
• Basic understanding of SQL, SDLC along with current cloud technologies and trends.
• Strong skills in Excel, Word, MS Project, and MS Visio.
• PMP certification is desired; cloud and agile related certifications will be an asset.
• Scrum master experience would be considered an asset.
• Detail-oriented and meticulous, when necessary, paired with the ability to understand the broader business context and strategic importance along with demonstrated IT project management and change management skills.
• Proven diagnostic, problem-solving, and team skills are essential, along with an excellent "customer service" approach.
• The individual must be self-motivated, a self-starter, and work with minimal supervision, with excellent written and verbal communication skills, along with the ability to communicate both technically and non-technically, as appropriate.
• Excellent writing skills and proven ability to develop comprehensive written reports to the C-Suite level.
• Demonstrated relationship-building skills; solid judgment; critical thinking skills; a sense of teamwork and community.
• Ability to handle multiple projects of various scales, meet tight deadlines, and work independently as well as in a team environment.
• Experience working with multi-stakeholder initiatives and demonstrated experience working in dynamic, iterative environments.
• Experience in leading high value mid to large sized IT projects/programs which involve many key stakeholders along with internal VFPA IT resources and external vendors is required. The candidate must have experience working with all levels of the organization and will have regular interaction with senior business leaders and executives from across VFPA.

What we offer:

• Market-competitive base salaries and variable incentive plan.
• Generous and inclusive benefits offering including retirement benefits plan.
• Earned time off program.
• Paid vacation and personal care leave.
• Learning, development, and advancement opportunities.
• Onsite gym with towel service in a national landmark in the heart of Vancouver’s waterfront.
• Friendly, unique, and respectful workplace.

Job type: Bargaining Unit, Full-Time, Permanent, Hybrid

Working environment: Normal working office conditions.

MARINE TRANSPORTATION SECURITY CLEARANCE

The incumbent must obtain and maintain a valid Marine Transportation Security Clearance as this position is required to access restricted areas/information as defined by the Marine Transportation Security Regulations.

This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require support applying to our openings, please contact us at careers@portvancouver.com .

We recognize and acknowledge that we are located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about our indigenous relations and commitment to reconciliation, please visit our website .