USER SUPPORT TECHNICIAN – Trucking Experts Ltd.

USER SUPPORT TECHNICIAN – Trucking Experts Ltd.

Brampton, ON L6W 3R6
Salary: $30.00 / hour
Vacancies: 1 vacancy
Employment groups: Youth, Visible minorities, Indigenous people, Newcomers to Canada
Terms of employment: Permanent employment, Full time (35 to 40 hours / week)
Start date: As soon as possible
Employment conditions: Morning, Day, Evening, Shift
Source Job no.: #2213871

Job Requirements

Languages: English

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience: 1 year to less than 2 years

Tasks

1. Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
2. Consult user guides, technical manuals and other documents to research and implement solutions.
3. Provide advice and training to users in response to identified difficulties.
4. Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
5. Provide business systems, network and Internet support to users in response to identified difficulties.