Food Service Supervisor

Working Title: Food Service Supervisor
Employment Status: Full-Time
Starting Hourly Rate: $24.00 per hour
Address: 21 Pacey Drive Fredericton NB E3B 5A2
New Hire Schedule: Schedule varies, weekends required

Start Date: March 10, 2025

Important Information: Previous supervising experience in a food establishment is preferred. Must be available to work weekends.

Company Overview: Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. We operate in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, and military installations across Canada and 50+ other countries.

Why work with Chartwells? We cater to Generation Z on college campuses and upcoming K-12 generations, offering dining programs and solutions that fit the unique needs of today’s students. Join our commitment to providing responsible, healthy-eating solutions.

Click here to view our Team Member video!

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Essential Duties and Responsibilities:

1. Assist the Shift Managers to supervise multiple food service units.
2. Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees.
3. Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour, and food cost.
4. Communicate positively and enthusiastically to the café patrons and address their issues promptly.
5. Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
6. Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
7. Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.

Qualifications:

1. At least one year of strong operation food industry management experience.
2. FoodSafe Level 1 Certification.
3. Comprehensive health and safety knowledge and training.
4. Knowledge of food service catering.
5. Strong supervisory skills and the capability to motivate and lead staff.
6. Employee relations experience in a unionized environment is an asset.
7. Excellent customer service skills.
8. Excellent communication skills (written and verbal).
9. Knowledge of Microsoft Office.