Administrative Assistant - FT - Nanaimo

About Coast Claims:
Coast Claims Insurance Services has been a premier firm in the insurance adjusting industry since 1970. Over the years, we've attracted top-notch talent and expanded throughout BC, Alberta, Ontario, and the Northwest Territories, becoming Canada's fourth-largest firm. Today we are still employee-owned, fully independent, and completely committed to providing outstanding service at a fair price.

About you:
We are a fast-paced adjusting firm looking for a skilled Administrative Assistant to join our team and help keep our daily operations running smoothly. In this in-office role, based in Nanaimo, you will be responsible for a variety of administrative tasks, including typing dictations, handling incoming and outgoing mail, and organizing and maintaining files and documents. If you're detail-oriented, organized, and enjoy a dynamic work environment, we’d love to hear from you!

Key Responsibilities:

1. Typing dictations accurately and efficiently.
2. Serve as a point of contact for both internal and external inquiries, providing information and assistance as needed.
3. Manage incoming and outgoing mail, including sorting, distributing, and processing correspondence.
4. Organizing and maintaining physical and digital files and documents, including creating and updating filing systems as needed.
5. Assisting with the preparation of reports and other correspondence materials.
6. Proofread reports, invoices, and other relevant documents prior to submission.
7. Identify and address administrative challenges proactively, seeking solutions to enhance operational efficiency.
8. Perform other duties relevant to the position as required or assigned.

Qualifications and Skills:

1. Proven experience as an administrative assistant or in a similar role, preferably in the insurance industry.
2. Proficient in MS Office and capable of adapting to new technologies.
3. Excellent typing skills, preferably 60+ wpm.
4. Attention to detail.
5. Strong organizational and multitasking abilities.
6. Effective communication skills, both written and verbal.
7. Ability to maintain confidentiality and handle sensitive information with discretion.
8. Proactive problem-solving skills and a positive, can-do attitude.
9. Strong administrative and clerical skills.
10. Knowledge of insurance terminology and procedures is a plus.

Why transition to Coast Claims Insurance Services?

1. Benefits packages including medical, dental, and vision.
2. Company matched RRSP.
3. 6 Paid sick days annually.
4. Work/Life Balance.
5. Engagement events.
6. Office hours are Monday to Friday.

Coast Claims prioritizes diversity and while we thank all applicants for their interest in this opportunity, we will only be in direct contact with those applicants who are selected for an interview.