Assistant Dining Room Manager/Supervisor

Wednesday, December 4, 2024

Famous Dave's Bar-B-Que

Winnipeg

Unit 70 - 11 Reenders Drive

We are seeking a dedicated and experienced Assistant Dining Room Manager or Supervisor to oversee the daily operations of our restaurant's dining area. The ideal candidate will have a strong background in food service and team management, ensuring that our guests receive exceptional dining experiences. This role requires excellent leadership skills, attention to detail, and a passion for hospitality.

Responsibilities:

1. Supervise and coordinate dining room staff to ensure efficient service and guest satisfaction.
2. Manage the flow of service during peak hours, ensuring timely food delivery and guest attention.
3. Oversee cash handling procedures, including processing payments and managing cash registers.
4. Ensure compliance with food safety standards and proper food handling practices.
5. Coach, mentor, and evaluate staff performance.
6. Collaborate with kitchen staff to maintain effective communication regarding menu items and special requests.
7. Monitor dining room cleanliness and organization, ensuring a welcoming environment for guests.
8. Handle guest inquiries and complaints professionally to enhance customer satisfaction.
9. Assist with caterings, special events, and deliveries.
10. Assist Senior Management on special projects and duties as required.
11. Act as Brand Ambassador, providing leadership and strategic direction to all departments of the restaurant.

Qualifications:

1. Proven recent experience in a Full Service Restaurant in a management role. Minimum 3 years.
2. Strong knowledge of food handling, safety regulations, and best practices in the kitchen.
3. Experience with POS systems for efficient order processing and cash handling.
4. Excellent team management skills with the ability to motivate and lead staff effectively.
5. Leads with Integrity, Respect, Humility, Empathy, Compassion, Accountability, Confidence, and Vision.
6. Strong interpersonal skills with a focus on customer service excellence.
7. Ability to thrive in a fast-paced environment while maintaining attention to detail.
8. Great team player skills.
9. Great time management skills.
10. Can stay focused at all times and has the ability to complete duties and responsibilities in a timely manner.