Customer Service & Print/Production Assistant

Overview

We are a busy sign shop seeking a dedicated and detail-oriented Customer Service & Print/Production Assistant to join our fun & dynamic team. The ideal candidate will possess a strong desire to learn and enjoy the work we are doing. This role is essential in supporting various functions within our shop, ensuring smooth operations and contributing to overall efficiency. If you have a passion for graphics, production, and working with a great team, we encourage you to apply.

This is a customer service & production role where you will be accepting orders and consulting with clients to give them the best options possible. You will be producing print and sign products using production printers/wide format, laminators, and many production-related equipment.

Responsibilities

• Assist in the answering of phone calls and email.
• Support customer service, print & production processes.
• Maintain an organized workspace, keeping tools and materials readily accessible.
• Collaborate with team members to optimize workflow and improve operational efficiency.

Requirements

• Computer and Email experience.
• Quick learner who can take instructions on the fly.
• Excellent time management & multi-tasking skills.
• Reliable, hard-working, and able to work well in a team & independently.
• Ability to lift heavy packages and materials safely.
• Excellent organizational skills with attention to detail.
• Strong communication skills and ability to work effectively in a team environment.
• Willingness to learn new skills and adapt to changing tasks.

Assets

• Previous experience with wide format printing and sign making.
• Experience operating wide format printers & laminators.
• Adobe Creative Suite and other print & design software experience.

Job Types: Full-time, Part-time

Pay: $20.00-$26.00 per hour

Expected hours: 24 – 36 per week

Benefits:

• Casual dress
• Flexible schedule

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Work Location: In person