Dragonfly Counselling & Support Centre Alberta Counselling Manager

Dragonfly Counselling & Support Centre Alberta Counselling Manager

Dragonfly Counselling & Support Centre is looking for a Counselling Manager to join their team that is committed to ending the cycle of sexual abuse and assault by providing specialized intervention, counselling, and preventative education to individuals, families, and communities in the North Region of Alberta. The Counselling Manager is a full-time, Monday to Friday role based out of the DCSC Service Region, with travel required to Bonnyville main office on a consistent basis.

As a senior leader within the Agency, this position is responsible for all counselling service programs including specialized sexual violence/trauma counselling and client service, including the daily supervision of all counselling team members (including student, contract, and casual employees) and the administration tasks associated with department oversight.

This position requires you to work within DCSC’s service region which includes providing significant outreach in North Central East Alberta including Slave Lake, Wabasca-Desmarais, Smoky Lake, Athabasca, Lac La Biche, Bonnyville, Cold Lake, St. Paul, and local First Nations Communities and Métis Settlements.

Core Responsibilities:

1. Provide the counselling team daily support and supervision related to client needs, documentation, procedures, ethical obligations, and case management.
2. Provide individual counselling services and support to clients aged four plus including, but not limited to, intake, assessment, case planning, and follow-up.
3. Assist with referrals to and accessing of appropriate community resources.
4. Support clients towards self-efficacy and personal wellness by providing information on the impact of trauma, affirming their resilience, and promoting thoughtful informed decision-making.
5. Oversight, supervision, and support of the counselling team including facilitation of check-ins, department meetings, and team building events.
6. Create procedures for client care and provide them to the team for a unified standard of care.
7. Ensure that counselling team members uphold agency values around gender, culture, spirituality, sexuality, abilities, and health in all agency work.
8. Facilitate individual clinical supervision and consult on a regular basis to counselling team.
9. Assess gaps in team capacity and need for certain positions or contracts and provide recruitment and interviewing of applicants.
10. Support other departments in counselling related requests for support and information.
11. Have a thorough understanding of case management and telehealth platform and provide training, program specifics, templates, and resources as needed.
12. Participate in leadership meetings and conjoined department meetings.
13. Support Executive Director and Director of Operations.

Qualifications:

1. Master's Degree in Counselling, Psychology, Social Work, or other Related Fields with a minimum of 3 years directly related counselling experience (equivalencies may be considered).
2. Preferred 5 years direct counselling experience with the ability to supervise and provide direct supervision to counsellors. Ability to provide clinical supervision is an asset.
3. Registered or eligible for registration with the appropriate professional association required.
4. Proven experience in a leadership role.
5. Knowledge of community resources and familiarity with Indigenous culture and history within Canada.
6. Comprehensive knowledge of client-centered interventions, practice methods, and professional skills.
7. Able to travel to DCSC service region.
8. Working knowledge of computer software (email, internet), Microsoft Office applications (Word, Outlook), and electronic records management system.
9. Excellent communication and leadership skills.
10. An understanding of gender issues, social justice advocacy, diversity, and anti-oppressive practice are an asset.
11. Criminal Records check, Child Intervention Record check, valid Alberta Driver's License, and access to a reliable vehicle.

The successful candidate for this position will be offered a hybrid work model, flex time, a positive and collaborative team atmosphere, a comprehensive benefits program, competitive wages, and career advancement opportunities.

Job Type: Full-time

Benefits: Dental care, Extended health care, Paid time off

Schedule: Monday to Friday

Work Location: In person