Maintenance Manager

Aoraki / Mount Cook 7999, New Zealand Req #425

Wednesday, 11 December 2024

For those who dream bigger!

At the Hermitage, Aoraki/Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide. Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team see every aspect of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

The Hermitage hotel is looking for a Maintenance Manager to lead a multi-disciplinary maintenance team who provide 24/7 maintenance cover for our extensive complex. The Hermitage comprises 255 guest rooms, circa 175 staff rooms, five restaurant outlets, plus the surrounding buildings, and grounds.

Reporting to our onsite Project Manager, this is a varied role, comprising team leadership, technical skill in electrical & engineering systems, and based in the unique landscape of Aoraki/Mount Cook National Park. The ideal candidate will be guest focused, able to collaborate, and looking to continually improve both process and service.

What You Will Be Doing

1. Leading the team to deliver a 24/7 service, including recruitment, onboarding, development, performance management, and rostering.
2. Triaging jobs raised and planned maintenance tasks across our hotel rooms, motels, lodge and staff accommodation, to promptly address issues and deliver a positive guest and employee experience.
3. Ensuring all electrical, plumbing, HVAC, and mechanical systems are maintained and used as outlined in department SOPs.
4. Ensuring a high standard of health, safety and hygiene is maintained, recorded, and reported.
5. Liaising with key stakeholders, including the Department of Conservation, Contractors, and Suppliers.

1. A minimum of six months experience in HVAC, generators, and mechanical systems, or similar.
2. Prior experience in property maintenance.
3. A full clean NZ Driver’s license as a minimum.
4. Experience building, developing, and leading teams.
5. Demonstrable experience in collaborating, adapting, and prioritizing.
6. A strong desire to strive for excellence.

1. Fulltime, permanent position, minimum 80 hours per fortnight.
2. Annual salary $90,000 - $110,000 based on experience.
3. Accommodation in Aoraki/Mount Cook National Park at reasonable rent including power, and Wi-Fi.
4. Free access to all activities offered by the Hermitage Hotel, along with generous discounts on food and beverage, available from your first day on the job.
5. Discounted hotel accommodation for Friends and Family.

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience. If you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you. Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.

1. Job Family Default
2. Pay Type Salary