Healthcare Security - Patient Watch

As a member of our Patient Watch team, you will be responsible for monitoring patients who require additional observation to ensure their safety and well-being. This role is crucial in preventing falls, self-harm, or any other incidents. The ideal candidate will have a keen eye for detail, strong communication skills, and the ability to respond effectively to various situations.

Duties and Responsibilities:

• Monitor and observe patients on a continuous basis, ensuring their safety and comfort.
• Report any changes in patient behavior or condition to the healthcare team promptly.
• Assist with patient mobility and positioning as needed.
• Communicate effectively with patients to provide reassurance and support.
• Document observations and activities accurately and promptly.
• Collaborate with nursing staff and other healthcare professionals to provide comprehensive patient care.
• Respond quickly and appropriately to any emergency situations or patient needs.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.

Requirements:

• Valid BC Security Guard License
• Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting
• Previous experience in security, preferably in a hospital or healthcare environment
• Excellent observational and problem-solving skills with the ability to remain composed under pressure
• Basic computer skills for report writing and incident documentation
• Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Must undergo a criminal background check
• Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset
• Alignment with Securiguard's core values - Respect, Empathy, Accountability, Courtesy & Honesty.

If you are ready to make a difference in healthcare security and contribute to a safe environment for patients, staff, and visitors, we encourage you to apply today and join our team at Securiguard!