sales supervisor - retail

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Tasks:

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision:

• 1 to 2 people
• 3-4 people
• 5-10 people

Support for Persons with Disabilities:

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees:

• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for Youths:

• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers

Support for Mature Workers:

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for Visible Minorities:

• Offers mentorship programs that pair members of visible minorities with experienced employees