Room Service Server

Location

La Mansion del Rio

The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.

Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by ensuring quick, efficient, and professional Room Service.

Responsibilities

1. Complete knowledge of service time, menu and specials
2. Prepare, deliver and serve orders using MOS standards
3. Inquire if additional service is needed
4. Responsible for each check
5. Pick up trays and tables
6. Responsible for set-up, delivery and presentation of amenities
7. Must consult with supervisor on any food pick up difficulty
8. Attend all designated staff meetings and training sessions
9. Complete any tasks and side duties assigned by manager
10. Responsible for maintenance and cleanliness of room service areas
11. Aid guests in locating other areas of the hotel (walk them to the destination if possible)
12. Adhere to cash handling standards
13. Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
14. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications

1. Must have previous food and beverage experience in fine dining or hotel
2. Room Service experience is preferred
3. Must be able to work a flexible schedule including weekends and holidays
4. TABC and Food Handler certifications are required
5. Must become winequest certified
6. Cash handling experience preferred