Supervisor - Retail

Position type: Full-time, 30 hours per week

Wage: $15.20 per hour

About Us:

A dynamic and innovative retail establishment, Don McNeill Enterprises Ltd. is committed to offering great customer service and a remarkable shopping experience. With a large selection of excellent products, we take great pride in assisting our clients in finding what they require and more. We are now looking for a creative and skilled Retail Sales Supervisor to join our team and support our ongoing expansion.

Position Overview:

In your capacity as a Retail Sales Supervisor, you will be crucial to maintaining our store's seamless functioning. In addition to leading sales success and providing exceptional customer service, your responsibilities will include managing and inspiring a group of sales representatives. Your ability to lead and organize will be crucial to meeting our sales targets and preserving a happy, productive work atmosphere.

Key Responsibilities:

1. Assign sales workers to duties
2. Authorize return of merchandise
3. Establish work schedules
4. Sell merchandise
5. Prepare reports on sales volumes, merchandising and personnel matters
6. Resolve issues that may arise, including customer requests, complaints and supply shortages
7. Organize and maintain inventory
8. Supervise and co-ordinate activities of workers
9. Manage cash
10. Conduct performance reviews

Qualifications:

1. 1 year and less than 2 years experience in a retail sales or supervisory role.
2. Leadership and team management skills.
3. Good communication and interpersonal skills.
4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
5. Customer-focused with a passion for delivering exceptional service.
6. Strong organizational and problem-solving abilities.
7. Proficiency in using retail software and point-of-sale systems.
8. Flexibility to work evenings, weekends, and holidays as required.

Benefits:

• Opportunities for career advancement within the company.
• A supportive and inclusive work environment.