Bilingual Senior Change Advisor Contractor

Overview

Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach.

At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference.

The Senior Change Advisor provides Prosci's clients with ongoing support and coaching on the application of Prosci’s Change Management Methodology. As a Senior Change Advisor, you will lead small to medium change projects to accelerate change adoption and deliver client success. You will bring an expertise in the Prosci Change Management methodology, tools, research, and methods, and strong interpersonal skills to successfully deliver change for the client.

Key Responsibilities

Lead small to medium change projects

• Create and execute strategies and plans for communications, training, resistance management, coaching, and sponsor roadmaps.
• Work with project teams to integrate change management activities into overall project plans, coordinating efforts with team members and functional leads.
• Develop a strong understanding of business strategies, support sponsors and managers, and lead change champion teams to drive adoption success.
• Design, develop, deliver, and manage communications per the change management strategy, incorporating stakeholder feedback.
• Provide input, document requirements, and support the design and delivery of training programs to meet stakeholder needs.
• Identify, measure, track, and report key change metrics, revising plans based on these metrics to improve success.
• Collaborate to enhance the CM practice, develop change maturity, and create a roadmap for planned initiatives.
• Plan, deliver, develop, and execute change initiatives for organizational transformation programs.
• Identify, analyze, report, and mitigate risks related to transformational change, developing evaluation frameworks for post-implementation performance.
• Write and edit communications to shape internal narratives around strategic pillars, promoting recognition and adoption.

Candidate Profile

Competencies, Skills & Qualifications

Competencies

• Communicates Effectively
• Resourcefulness
• Manages Ambiguity
• Plans and Aligns
• Ensures Accountability
• Action Oriented
• Organizational Agility
• Interpersonal Savvy
• Demonstrates Self-Awareness
• Business Acumen
• Manages Complexity

Technical/Functional Skills

• Proficiency in key elements of Microsoft 365
• Working knowledge of virtual meeting platforms, including diagnostic capabilities (Teams, Zoom, etc.)
• Strong facilitation, oral / written communication and presentation skills, with the ability to simplify complex information with attention to detail to drive impact.
• Project team leadership and coaching experience
• Proven experience executing three or more full life cycle change management initiatives from value proposition and strategic planning through adoption measurement.
• Demonstrated expertise in the application of the Prosci Change Management Methodology, tools, research, and methods

Qualifications

• Masters level qualification or equivalent business experience
• 5-7 years of consulting/professional services experience
• 5 or more years of leading change management initiatives, with technology change experience an asset.
• Prosci Change Management Methodology certification required. Advanced certification(s) preferred.

Other

• Driven self-starter with initiative, motivation and a continuous improvement mindset who can follow through and work with minimal supervision
• Strong collaborative decision-making skills
• Skilled relationship builder, who can engage and influence stakeholders at all levels
• Strong project management skills and experience
• Ability to communicate large, complex changes across multiple stakeholder groups
• Comfortable working in an environment with changing deadlines, priorities, and deliverables

Additional Information

Travel Requirements: This role requires 30% travel to Quebec for client engagements.

Work Location: This role is remote, ideally someone who lives locally to Quebec, New Brunswick or Ontario.

Compensation: $125-140 CAD/hr is the projected hourly rate range for this role depending on the candidate’s overall qualifications and experience.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organization: https://www.prosci.com/about/dei.

If you require assistance due to a disability applying for open positions, please submit a request to: applicantsupport@prosci.com.