Credit Fraud Investigator

The Credit Fraud Investigator is responsible for the timely identification of potentially fraudulent credit applications, including (but not limited to): financial credit products such as credit cards, loans, lines of credit, mortgages; telecommunication and/or automotive lending products.

The primary function of this role is to identify, review, assess, and investigate the potential risk associated with new credit applications. This role would partner closely with the Fraud Services Team and the client's Fraud Investigation team, who would be performing further fraud investigation work on referred applications. This position requires critical analytical thought, investigative review techniques, a sound fraud background, and the ability to quantify and qualify emerging fraud trends.

Advantages

• Work for a well-known credit bureau
• Remote work
• Duration: 12-month contract
• Possibility for contract extension

Responsibilities

1. Reviews alerts within suite of fraud detection products to identify potentially fraudulent applications
2. Adhere to the prescribed alert review standard process when conducting fraud detection due diligence.
3. Maintain detailed fraud detection review notes and records by updating the fraud investigation log & inputting notes in FraudIQ
4. Confirm or clear fraud alerts after review by correctly updating the Decision tag within FraudIQ Manager
5. Refer alerts that require additional due diligence to the Client Fraud Investigations Teams
6. Investigate fraud alerts triggered by new applications
7. Review application documentation provided by client (if necessary)
8. Prepare and present findings to internal leadership groups with recommendations for process improvement

Qualifications

Requirements:

• Effective verbal and written communication
• Solid experience with Google suite, Word and Excel applications and manipulation of data within Excel to include working with charts and pivot tables
• Prior utilization of fraud detection platforms
• 3-5 years of proven analytical responsibilities
• Prior investigations or fraud prevention background (a plus)
• Ability to make quick, accurate, & consistent decisions about data indicators
• Ability to assess, investigate and make recommendations
• Highly motivated self-starter who takes initiative with minimal supervision
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent activities
• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation
• Highly organized, dedicated, and committed to professionalism

Education:

• College degree

If you are interested in the Credit Fraud Investigator role, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.