Chief Revenue Officer

North Results Inc.

Brantford

CAD 150,000 - 200,000

Job description

@membershipio - Instagram - TikTok - Youtube

membership.io - Product Site (Formerly searchie.io)

northresults.com - Company Site

Location: Brantford, Ontario

Term: Full-time

Salary: $110,000 - $150,000 + Performance Incentives

*OTE to be determined

Who We Are

At North Results, we empower entrepreneurs, coaches, and business owners with the tools, training, and support they need to build and scale successful membership businesses. Our flagship The Membership Experience (TME) training and coaching programs, along with our industry-leading Membership.io software, help thousands of creators grow thriving communities.

We’re a fast-growing company based in Ontario, Canada, offering a hybrid work environment, professional growth opportunities, and a collaborative culture where your contributions make a direct impact.

The Opportunity

We’re looking for a Chief Revenue Officer (CRO) to lead and scale our Sales, Marketing, and Customer Success teams. This executive role will be responsible for driving revenue growth across our training/coaching programs and SaaS platform, optimizing customer acquisition, retention, and lifetime value.

This is an in-office role based in Brantford, ON, requiring regular attendance at our office. While our company offers hybrid flexibility for certain roles, this position requires an on-site presence most days to support operational needs.

What You’ll Do

Develop & Execute Revenue Strategy: Own and optimize revenue growth across TME and Membership.io, ensuring alignment with company goals.
Sales & Marketing Leadership: Build and lead a high-performance sales team, optimize lead generation, sales funnels, and pricing strategies, and drive brand awareness.
Customer Success & Retention: Oversee onboarding, engagement, and upsell strategies to maximize retention and revenue expansion.
Data-Driven Growth: Track key revenue KPIs (MRR, CAC, CLV, conversion rates), forecast performance, and refine strategies using HubSpot and analytics tools.
Cross-Functional Collaboration: Align Sales, Marketing, and Customer Success with Finance, Product, and Operations to ensure seamless execution of growth initiatives.

What You Bring

Education: Bachelor’s degree in Business, Marketing, or a related field; MBA or equivalent is a plus.
Experience: 10+ years in revenue related roles (e.g., CRO, VP of Sales, VP of Marketing), with a proven track record of scaling revenue in a SaaS and/or coaching/training environment. Strong experience in high-ticket sales, sales team development, and sell-by-chat strategies.
CRM & Data Proficiency: Expertise in HubSpot CRM (or similar platforms) for pipeline management, marketing automation, and revenue analytics. Skilled in leveraging data-driven insights to optimize performance.
Leadership & Strategy: Exceptional leadership, coaching, and team-building abilities, with a track record of scaling high-performing teams. Strong ability to develop and execute strategic growth initiatives that align with company objectives.
Communication & Influence: Excellent verbal and written communication skills, with the ability to present confidently at all levels. Proven ability to build relationships, negotiate effectively, and influence executive decision-makers.
Industry Knowledge: Deep understanding of membership/subscription-based business models and the coaching/training industry. Familiarity with growth strategies, retention models, and high-ticket sales dynamics.
Compliance & Security: Must pass a background check to maintain SOC 2 compliance and uphold company security standards.

Why Join Us?

Impact: Play a key role in shaping the future of a fast-growing company.
Ownership: Lead revenue initiatives with full autonomy and executive backing.
Growth: Work in a culture that values innovation and professional development.
Flexibility: Hybrid or remote-friendly work environment.
Competitive Compensation: Base salary + performance-based bonus structure.

Apply today and help us redefine the future of membership businesses!

Benefits

Competitive Compensation: Base salary and performance-based incentives.
Flexible Vacation: Start with 3 weeks of vacation in your first year, and enjoy unlimited vacation starting your second year.
Personal Days: Unlimited personal days for planned time off (booked in advance).
Flex Days: 10 flex days for last-minute personal or sick days, giving you added flexibility when unexpected events arise.
Comprehensive Health Benefits: Full coverage for dental, vision, prescription medication, alternative health therapies, and life insurance (after 3 months).
Parental Leave Top-Up: Supplemental financial support for up to 15 weeks of parental leave, in addition to EI benefits.
Professional Growth: Access to leadership training and role-specific development opportunities for continuous learning.
Company Phone Plan: Optional company phone plan available after 3 months.
Team Retreats & Celebrations: Join us for company retreats, live events, and celebrations throughout the year.
Retirement Savings: RRSP contribution plan with employer matching (optional after 3 months).

Accommodations

Should you require any specific accommodation during the recruitment process, please let it be known at the time of contact and we will make the necessary arrangements, up to the point of undue hardship.