Sales and Reception Coordinator

WSAudiology
Victoria
CAD 60,000 - 80,000
Job description

HearCANADA is hiring a Sales and Reception Coordinator for our Victoria (Oak Bay) clinic. This full-time, permanent opportunity would be a great career move for someone with strong administration/customer service skills looking to join a growing team.


What You'll Do
  • Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities.
  • Perform administrative tasks.
  • Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products.
  • Participate in HearCANADA branding and marketing initiatives.
  • Assist clinical team members with sanitization and equipment as directed.

What We Are Looking For
  • 3+ years of experience in a customer service or administrative capacity.
  • Experience in a retail or sales-oriented environment is strongly preferred.
  • An energetic, self-driven person who is excited about business development and community partnerships/marketing.
  • Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners.
  • Proficiency with scheduling software and MS Office.
  • A valid driver's license and access to a vehicle is strongly preferred as the role will involve some work-related local travel to events/marketing engagements (mileage is compensated).

What’s In It For You
  • $21-$24/hour based on experience + quarterly bonuses.
  • Employer-paid benefits that start on your first day.
  • RRSP employer matching program.
  • Attractive M-F daytime working hours.
  • Education assistance program and ongoing mentorship + professional development opportunities.
  • A culture that promotes inclusivity and a shared passion for making a positive impact in our community.

HearCANADA is committed to fair and accessible employment practices, and we welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
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