Sales and Reception Coordinator

HearCANADA is hiring a Sales and Reception Coordinator for our Victoria (Oak Bay) clinic. This full-time, permanent opportunity would be a great career move for someone with strong administration/customer service skills looking to join a growing team.

• Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities.
• Perform administrative tasks.
• Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products.
• Participate in HearCANADA branding and marketing initiatives.
• Assist clinical team members with sanitization and equipment as directed.

• 3+ years of experience in a customer service or administrative capacity.
• Experience in a retail or sales-oriented environment is strongly preferred.
• An energetic, self-driven person who is excited about business development and community partnerships/marketing.
• Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners.
• Proficiency with scheduling software and MS Office.
• A valid driver's license and access to a vehicle is strongly preferred as the role will involve some work-related local travel to events/marketing engagements (mileage is compensated).

• $21-$24/hour based on experience + quarterly bonuses.
• Employer-paid benefits that start on your first day.
• RRSP employer matching program.
• Attractive M-F daytime working hours.
• Education assistance program and ongoing mentorship + professional development opportunities.
• A culture that promotes inclusivity and a shared passion for making a positive impact in our community.