Workers Compensation Case Manager

Organizational Solutions Inc. (OSI) is a third-party provider specializing in Disability Management, believing in the quality of growth and the professional potential of all our staff. Founded in 2003, OSI has grown from a grassroots start-up into one of Canada’s leading Disability Management and Workers’ Compensation Claims management providers. Today OSI employs more than 130 highly specialized people and serves over 1,000 clients of all sizes in almost every industry.

As a member of OSI, you will have the opportunity to work in an innovative environment and engage in meaningful work that has a strong positive impact in providing, “The Right Care, at the Right Time, for the Right Outcome” within a dynamic and talented team while growing your own professionalism.

Job Summary / Accountabilities:

Workers’ Compensation Specialist – Case Manager

A Workers' Compensation Specialist is responsible for claims/disability administration and management, including interaction with ongoing and new clients. Specialists are involved in the maintenance and development of practices and procedures for claims and disability management services. They also assist in the return to work process, overseeing modified work programs, monitoring claims for areas of objection, and formulating objections/appeals. In conjunction with managing Workers' Compensation claims, a Workers' Compensation Specialist positively represents OSI at meetings and events to communicate with current clients and encourage new clients to learn about OSI. This role also assists in setting up client accounts, evaluating clients, their historical claims performance, and working collaboratively with our team to provide solution-focused programs for clients.

Minimum Required Skills and Experience:

• MUST HAVE 2-3+ years WCB (Alberta) Case Management experience
• Paralegal (Ontario) an asset
• 2-3+ years Return to Work planning and facilitation
• WSIB appeals experience
• NEER Rating experience
• Knowledge of disability management and procedures
• Strong medical knowledge
• Strong critical thinking and analytical skills
• Strong customer service skills
• Strong organization and prioritization skills
• MUST be proficient in using Microsoft Word, Excel, Outlook, and PowerPoint, and have the ability to learn an internal database system.

OSI is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply, particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.

Organizational Solutions Inc. is committed to fair and accessible employment practices.

We will accommodate people with disabilities during the recruitment, assessment, hiring processes, and employment. Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Burlington, ON L7P 4X4