Client Account Specialist

At Portia, we’ve established ourselves as a leading force in promotional marketing, consistently outperforming the competition in recent years. Our team is made up of experienced professionals who bring passion, expertise, and a deep commitment to every project we take on. From our leadership team to our frontline staff, we set the bar high, delivering customized, top-tier solutions that meet the unique needs of each client.

We’re excited to offer you the opportunity to join us as an Entry Level Client Account Specialist, where you’ll become an integral part of our winning team.

As a Client Account Specialist, you’ll play a key role in developing client relationships, uncovering new sales opportunities, and providing unparalleled customer service.

Client Account Specialist’s Key Responsibilities:

• Dive into the full sales cycle, from onboarding new clients to managing existing accounts and recommending service enhancements.
• Increase efficiency by maintaining proactive follow-ups with potential clients to keep the pipeline active.
• Build and nurture strong, long-lasting relationships to boost client satisfaction, attract new business, and drive revenue growth.
• Deliver outstanding customer service by addressing client inquiries and resolving concerns both in person and over the phone.
• Handle sensitive information with care, ensuring all client interactions are accurately documented in line with company policies.
• Track and analyze sales performance metrics, reporting results to senior management and adjusting strategies to meet sales goals.

• 2-5 years of experience in customer service, sales, or client-facing roles.
• A Bachelor’s degree in Sales, Business, Marketing, Communications, or a related field is preferred.
• Excellent communication and presentation skills with the ability to connect with clients and handle objections effectively.
• A competitive mindset and a passion for success.
• Ability to work independently and as part of a collaborative team, with minimal supervision.
• This is a full-time, in-office position, and a daily commute to our office is required.

• Join a vibrant, professional team that values collaboration, creativity, and commitment.
• Experience personal growth and career development in a supportive and dynamic environment.
• Competitive compensation package, with opportunities for performance-based bonuses.
• Be part of a company that values unity and teamwork, where your contributions make a real impact.

If you’re ready for an exciting and rewarding career where professionalism, reliability, and team unity are at the core of everything we do, apply now and take the next step with Portia!