Senior Director, Facilities Management Support Platform (70309642)

Salary range: $140,000-150,000 CAD

Grow your career with a company that shares your passion. Our Tech & Services organization is seeking a dynamic individual to fill the role of Senior Director, Facilities Management Support Platform.

This is a hybrid role, requiring 2 days per week presence in our Burlington Office.

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Reporting to the Vice President of Tech & Services for Canada you will coordinate and lead the implementation of Sodexo’s strategies for the growth and development of Facilities Management across Canada. Your expertise in facilities management, environmental services, and project management, combined with essential leadership, business development, and operational skills will demonstrate and promote Sodexo culture, values and management philosophy. Working with the Tech & Services leadership, segment leads and Business Development, the desired outcomes are to enhance and implement Sodexo’s global strategies to accelerate our Facilities Management growth through building new business partnerships; retain and enhance our current client relationships; and further the growth of facilities management in our culture and people. To this end you will lead the FM Platform team in Canada, using global metrics and support structures necessary to meet our goals.

How You'll Make an Impact:

Working closely with Sodexo’s regional and global FM team, you will engage internal stakeholders to integrate our multi-service offering with the business development, account transition, and operational excellence to support our core business. The successful candidate will be responsible for leading, engaging and developing the FM team and cultivating relationships with internal stakeholders and clients. You will demonstrate our core values of Service Spirit, Team Spirit and Spirit of Progress and help lead Sodexo to be the premier outsourcing expert in Quality of Life services.

• Implement global business platforms
• Spearhead Business Development and facilitate sustainable profitable growth
• Support new account transitions
• Support and encourage Employee Engagement
• Manage Client and Customer Satisfaction
• Lead Program Quality and Standards initiatives which will support the Segment based FM accounts
• Oversee and update policies and procedures and SOP’s as required
• Oversee and contribute to solution design and RFP responses
• Construction and project management
• Travel as needed (40%)

Qualifications

What You'll Need to Succeed:

• Post-Secondary Education in a related field
• Proven leadership success in Facilities Management
• Proven success in the outsourcing industry
• Professional Engineer, or facilities or technical accreditation (such as FMP) is preferred
• Proven ability to lead, develop and engage employees
• Previous success in strategic planning and business development
• Experience managing the sales cycle
• Exposure to IFM services such as Housekeeping, Security, Laundry, Mail, Parking, Reception, Conference, Transportation and Waste, Maintenance, Electrical, Plumbing, HVAC, Energy Management, Asset Management, Transaction Management, Lease Administration, and Portfolio Management
• Ability to establish strong client relations, excellent interpersonal skills
• Results driven approach
• Ability to leverage networks
• Experience partnering to achieve client solutions
• Demonstrated commitment to diversity, equity, and inclusion (DEI) initiatives
• Ability to analyze and interpret financial data
• Bilingual in French and English is preferred

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more.
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

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