Manager-Payroll and Benefits

Job Description

Manager – Payroll and Benefits

Competition Number: 25/41

Posting Scope: Internal / External

Posted Date: February 27, 2025

Closing Date: March 20, 2025, 4:30 PM PST

Department: Finance

Posting Type: Continuous (Regular Full-Time)

Work schedule: Monday to Friday ( 35 hour work week)

Salary: Pay Band 5 ($108, 631.173 to $127,801.049)

Job Code: 3215

Employee Group: This is an Exempt position

Number of Vacancies: 1

WORK FROM HOME

The successful candidate for this posting may be eligible for participation in a hybrid, work from home arrangement in alignment with the City’s Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.

FLEX

The successful candidate for this vacancy would participate in a modified work week, earning a flex day off each bi-weekly period by working additional time each day. Modified work weeks established in accordance with the CUPE Local 50 Collective Agreement and are subject to change.

POSITION SUMMARY

Under the overall direction of the Chief Financial Officer and reporting to the Deputy Director of Finance, the Manager, Payroll and Benefits oversees the payroll section, ensuring the smooth operation of various aspects related to employee compensation, benefits, and related administrative tasks. This position is responsible for ensuring accurate and timely payroll processing, managing employee benefits programs, and ensuring compliance with relevant laws and regulations, while delivering employees and customers an excellent experience.

The Manager, Payroll and Benefits is responsible for supervising staff in the payroll section, providing guidance, support, and training to ensure their team performs efficiently, and is accountable for the development, implementation and improvement of business processes, systems and the resolution of complex pay and benefit issues.

This individual will be self-motivated and proactive with a proven ability to demonstrate strong interpersonal skills and build relationships with colleagues and stakeholders, in particular the People and Culture and Information Technology departments.

MAJOR ACCOUNTABILITIES

Payroll Management:

• Oversee all aspects of payroll processing, planning, reporting and administration of employee benefits.
• Develop and implement procedures to reflect changes in Canadian payroll related regulations and interpret various tax changes that affect income, benefits, and deductions.
• Review and perform calculations related to severance, retroactive and retirement pay.
• Review and approve payroll reports and financial analyses.
• Perform and review all year-end procedures and reporting, including statutory reporting in accordance with provincial and federal requirements.
• Implement and review required payroll system changes, earnings and deduction codes, and benefit related reconciliation reports.
• Implement, develop, and test payroll systems changes or new systems functionality and regular upgrades.
• Maintain payroll documentation including user guides, checklists, and training/knowledge transfer material.
• Resolve complex pay and benefit issues in collaboration with People and Culture where appropriate on matters such as time entry, disputed pay discrepancies, grievances and collective agreement and policy interpretation.
• Support collective bargaining with process and financial analysis.

Team Leadership:

• Supervise staff in the payroll section and provide operational leadership.
• Responsible for recruitment, orientation, and training of new staff.
• Evaluate the work of subordinate staff, guide them through routine and complex payroll issues and identify specific training needs.
• Develop staff capacity for autonomous problem solving, manage performance appraisals and initiate discipline when appropriate.
• Foster a positive and collaborative work environment, promoting teamwork and professional growth.
• Ensure schedules, procedures, and established performance standards, including time limits are met.
• Responsible for Step 1 grievances and to support senior staff through the next steps of the grievance process.

Process Improvement:

• Develop and implement payroll policies, procedures, and standards for all payroll functions to continually improve operational efficiency.
• Identify, recommend, and implement opportunities for business process improvements.
• Develop and manage internal controls for the payroll system.

Compliance and Reporting:

• Respond and provide information to enquiries from staff, department leaders and outside agencies such as Municipal Pension Corporation, Canada Revenue Agency, benefit providers, Insurance Corporation of BC, and WorkSafeBC.
• Provide advice and guidance related to payroll procedures; interpret and explain payroll related policies, agreements, and legislation.
• Compose correspondence related to employee benefits and payroll related issues, including City-wide payroll-related communications to employees.

Perform other related duties.

QUALIFICATIONS

• Certified Payroll Manager and 2nd level accounting designation.
• 5 years of progressive, directly related experience managing a payroll/benefits team and administering and managing payroll/benefits in a unionized environment.
• Local government or other public sector experience would be an asset.
• JD Edwards Enterprise payroll experience is preferred.
• A combination of education and experience will be considered.

COMPETENCIES

Level 2 or higher, Exempt Competency Framework

To apply for this opportunity, you will need to create an online profile or log back into our career portal at www.victoria.ca/jobs - only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity, diversity, inclusion, and accessibility into our programs, policies, spaces, and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous, racialized, immigrants, persons with disabilities, 2SLGBTQIA+, or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

If you require assistance, please email us at careers@victoria.ca.