Our client, a well-established organization in Toronto, has engaged ROSS (www.getROSS.com) to find them a Payroll Functional Lead.
ROSS is an innovative leader in Recruitment Process Outsourcing (RPO), HR Technology, Recruitment, and HR Professional Services. We’re a company of People Specialists helping companies align their People Strategy with their Business Growth.
Responsibilities
As part of the transition team, carry out activities to successfully transition new clients, including job knowledge transfer, forms setup, operating procedures, etc. Following successful transition, continue in the role of Delivery Analyst.
Leads client process requirements.
Prepares requirements documentation across phases of the project.
Develops SIT and UAT test scripts.
Performs SIT, UAT, SRT (Operational Readiness) testing, retesting.
Develops internal documentation (e.g., SOPs).
Assists with the setup of operations teams, infrastructure, documentation, and processes for delivery teams.
Qualifications
Undergraduate Degree (BA, BBA, BS in Business), or equivalent degree or work experience required.
3-5 years of work experience in Payroll.
Experience in project/implementation work.
Team lead experience and People Coaching experience.
Ability to work under tight deadlines managing multiple tasks.
Demonstrates analytical skills, is a self-starter.
Advanced understanding of client policies and procedures and provides advice and counsel.
Ability to properly research problem solve with various stakeholders changes, system or process.
Experience with selecting the best option to solve the needs of the client.
Ability to identify process improvement areas.
Ability to refine processing procedures based on "big picture" understanding.
Must have experience with Peoplesoft.
Ability to navigate and learn multiple systems.
Ability to write client business requirement documents.