Vice President - Business Enablement

JOB PROFILE

VP BUSINESS ENABLEMENT / HEAD OF BUSINESS ENABLEMENT

Business Innovation, Transformation and Shared Services

Canada

FUNCTION OVERVIEW:

Reporting to the GM, Shared Services, the VP, Business Enablement is a key player in leading ADP’s Business Transformation, with accountability for setting and delivering on the Product Enablement strategy within ADP Canada. You will work with cross-functional teams in a fast-paced environment to implement industry best practices and execute key organizational objectives. This position is best suited for candidates who embrace the challenges associated with driving cross departmental delivery excellence at a rapidly growing HCM software solutions provider.

This critical leadership role will be responsible for leading the following teams: Product Enablement, Tools and Technology, RPA, Digital Enablement and Project Management Office.

ESSENTIAL RESPONSIBILITIES

• Leads the successful delivery of all activities relating to the product release cycle, including pilot, implementation planning and the roll out of products/projects to the field by delivering a highly effective Program Management Office responsible for planning, scheduling and controlling the activities of complex business projects spanning multiple organizations.
• Ensures that stakeholder feedback in Product Roadmaps is captured and measured on an ongoing basis. Analyze launched product revenue measures against original business case targets.
• Partners with key stakeholders including, Segment GMs, Sales, Product and Technology to provide input to the strategy and roadmap on general availability of products and services.
• Orchestrate the efforts of cross functional teams to execute on strategic system launches to ensure all stakeholders are updated.
• Communicate timelines and approval framework for cross team understanding, facilitate team discussions and resolve conflict.
• Digital Enablement – Leading client and associate shift to digital platforms by enabling digital contact channels and emerging technologies.
• Provide leadership to the tools and technology teams who develop and deliver internal tools to support ADP internal teams.
• Positions the entire “client engagement model and workflow”, establishing the foundation for a comprehensive service offering(s).
• Leads the tracking, monitoring and communication of product release related issues.
• Provides leadership and direction to a diverse team of program managers/leaders.
• Establishes clearly defined measurable department and individual goals and objectives.
• Collaborates across the organization to ensure strong coordination and alignment of product roadmap.
• Prepares and presents oral and/or written presentations of project status during the product life cycle.
• Promotes the PMO and disciplined models across ADP Canada.
• Assesses all Program Management projects and assigns appropriate resources.
• Communicates strategic importance of a project(s) internally and externally to gain support.
• Build and lead a diverse team of associates.
• Develops leaders within the organization by providing developmental assignments, coaching, timely feedback, and guidance.

EDUCATION

• Education: Bachelor’s degree required or equivalent in education and experience. MBA preferred.

EXPERIENCE, SKILLS & ATTRIBUTES

• 15+ years of relevant product/technology experience including strategic planning, budgeting, operations, and analytics.
• Hands-on experience identifying opportunities, researching & analyzing emerging issues and developing strategic responses.
• Organized and detail-oriented with a passion for creating order out of chaos.
• Superb people and management skills and ability to interact with peers and senior executives.
• Demonstrated project management experience in organizing, planning and executing high value end to end large business transformation programs.
• Experience in leading diverse teams.
• Change leadership taking an organization through significant transformation.
• Excellent oral and written communication and presentation skills required.
• Ability to work under pressure of time constraints and to handle multiple projects simultaneously essential.
• Problem solver and consensus builder, results oriented with ability to quickly make decisions and take action.
• Reasonable proficiency with MS Office Tools.
• Certified Project Management Professional (PMP) preferred.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging.
• Belong by joining one of nine Business Resource Groups.
• Grow your career in an agile, fast-paced environment.
• Continuously learn. Ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1.
• Balance work and life. Resources and flexibility to integrate your work and your life.
• Focus on your mental health and well-being.
• Join a company committed to giving back.
• Get paid to pay it forward.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards.