IT Support Specialist

We are currently seeking an experienced IT Support Specialist for our valued client in Edmonton. This is a temp to perm onsite role. The working hours are 8 : 30 am - 5 pm.

Responsibilities :

• Perform IMAC (Install, Move, Add, Change) IT duties for all Alberta offices
• Provide IT support for all IT endpoints : desktops, laptops, tablets, & phones
• Monitor and action support ticket system
• Understand and support core internal business applications
• Document system information, procedures, and processes
• Maintain complete and accurate IT Asset Management records
• Printer support : basic troubleshooting and placement of service calls
• Maintain, configure, and support all audio-visual equipment

Qualifications :

• Minimum 2 years experience with in-person IT support, which includes installs, moves and adds & changes
• Technical diploma or related education
• Advanced knowledge of installing and troubleshooting Windows 10 / 11
• Experience with imaging software, ideally using Intune or SCCM
• Strong ability to be nimble and flexible given the nature of proactive and reactive IT support

What will put you ahead :

• Experience working in a consulting engineering environment or a similar corporate setting
• Familiarity with cybersecurity principals, Windows Server,Azure, Microsoft 365, or Autodesk products

Thank you for your interest in the position; however, only shortlisted candidates will be contacted for the interview.