administrative manager

Title posted on CivicJobs.ca: Manager, Utility Support Services

Posted on: March 26, 2025 by Employer: Metro Vancouver

Job Details

Position Status: Full-Time Regular

Department: Liquid Waste Services

Employee Group: Exempt

Location: 4515 Central Boulevard, Burnaby

Salary Range: Management / Leadership, Level 1 ($113,922.18 - $134,066.15 annually)

Our Liquid Waste Services Department is seeking a Manager, Utility Support Services who will lead a dedicated team of administration professionals that support all functions of the department in delivering vital services to the Metro Vancouver region.

You are: a practical and resilient leader who thrives in a fast-paced environment. With a service-oriented mindset, you take pride in motivating your team to support the delivery of critical programs that ensure the continuous supply of wastewater services to the region. You are a proficient administrative professional with experience in managing a team of 15-20 staff that support diverse work groups and you consistently look at ways to improve processes. You are ready to become an active member of a departmental leadership team that supports innovation within a well-balanced culture. Your strengths are adapting to shifting priorities; resolving challenges; recognizing and leveraging team strengths and addressing development needs; leading by example and providing clear, confident direction to your team.

Responsibilities

• Manage the administrative support function for the department.
• Promote efficient and effective administrative processes in accordance with corporate standards and respond to changing needs.
• Accountable for the administrative support budget and monitor and control spending ensuring the effective and efficient expenditure of allocated funds within the approved budget.
• Work closely with the department’s senior management team on the development of the annual departmental budget and contribute to planning processes.
• Manage a variety of assignments and projects including coordinating multiple political or advisory committee agenda processes; managing complex data management systems; handling highly confidential matters on behalf of senior management; implementing system and business process changes; coordinating meetings/workshops; and preparing reports and supporting documentation such as speaking notes or presentations.
• Provide recommendations on, or implement a range of administrative projects or departmental initiatives with administrative implications.
• Support department staff in ensuring policies and procedures are followed and approved.
• Develop, implement and evaluate office operations and revise procedures to increase efficiency and respond to changing needs.
• Exercise judgment to devise solutions where standard methods and practices are not options.
• Support the implementation of corporate policies and processes including liaising with other departments and external agencies as required.
• Responsible for tracking and following up on various matters related to requests and projects such as deadlines and deliverables.
• Manage space planning and allocation requirements.
• Responsible for IT requests, petty cash, the BMO Purchase Card program, cell phone coordination and the records management activities of the department.
• Hire, supervise, direct and develop direct reports, monitoring performance towards department and corporate objectives.
• Ensure staff adhere to corporate workplace conduct policies and resolve issues staff encounter while performing their duties.
• Encourage teamwork and provide constructive feedback.
• Monitor staff workloads and assist in resolving conflicts.

Location:

Burnaby, BC

Workplace Information:

• On site
• Salary: $113,922.18 annually
• Terms of Employment: Permanent employment, Full-time
• Starts as soon as possible
• Vacancies: 1 vacancy

Advertised Until:

2025-04-27