Auditor – Business Operations

Story Behind the Need:

• Business group: Operations Audit – The Bank’s Internal Audit Department plays a key role as the Third Line of Defence. The Operations Audit Group has responsibility for providing independent assurance over the effectiveness of controls for all operational activities related to retail and commercial products in Canadian Banking.
• Project: The main project will be retail mortgage operations and process – dealing with changes of the operational mortgage process. They may be involved in other audit projects, business commercial operations depending on need basis.

Candidate Value Proposition:

• The position will provide independent, objective assessment, and evaluation of the effectiveness of internal controls related to Real Estate Secured Lending’s Program across processes and controls, including underwriting practices, exceptions management, collection processes and compliance with policies and regulatory requirements. The incumbent will provide high quality, value-added recommendations to management relating to milestone control testing. The incumbent will ensure that department standards are met on all assignments.

Typical Day in Role:

• Auditing and Execution:
• Execute assigned audit activities independently as a team member or Officer-in-Charge (OIC).
• Assess the overall effectiveness of governance and management oversight over Real Estate Secured Lending Program Enhancements impacting operations.
• Assess controls across the First Line of Defense, including regulatory obligations, underwriting and collection processes.
• Determine the efficiency, effectiveness, integrity and reliability of internal controls in relation to defined control requirements, employing data analytics to support conclusions, where applicable.
• Execute and manage assigned activities independently in accordance with the Department Standards ensuring audit testing is sufficient and appropriate to support the audit opinion.
• Document all audit work performed to ensure appropriate working papers are maintained and conform to department standards.
• Problem Identification:
• Identify and assess materiality of control weaknesses ensuring facts are gathered and determine the root cause of the problem impact, prepare / review audit findings, as applicable.
• Reporting/Communication:
• Draft audit findings, reports and correspondence to management. Ensure writing is clear, concise and accurate.
• Present and discuss findings and progress with management, as required.
• Follow up on open action items and/or new audit issues raised.

Candidate Requirements/Must Have Skills:

• 10+ years of combined relevant experience e.g. in Retail Banking, Auditing
• 5+ years’ experience in Auditing in Financial Institutions back-office Operations
• 5+ years’ experience in audit testing
• 3+ years’ leading and managing audits

Nice-To-Have Skills:

• 3+ years’ experience with Real Estate Secured Lending products (mortgages, secured lines of credit)
• Experience with analytical tools such as PowerBI is an asset.
• Bilingual in Spanish

Soft Skills Required:

• The incumbent should also have good presentation and report writing skills, display a good balance between technical knowledge (technology) and soft skills.
• Ability to write clearly and concisely.
• Strong strategic, analytical, problem-solving, and critical thinking skills.
• A self-starter / takes initiative, deals well with ambiguity, is detail oriented.
• Highly organized, ability to work in a dynamic and fast paced environment.
• Strong people skills, including relationship building with clients.
• Ability to work with different stakeholder groups.

Education:

• Bachelor’s degree in business, finance, economics, accountancy, or any other relevant experience.

Candidate Review & Selection:

• 1st round – HM and panel – 45 min – Teams video (Tech/soft skills)
• 2nd round – VP – 30 mins – Teams video (Technical/soft skills)