QA Analyst

Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to change, and pursuing your career aspirations.

What you will do...

• Using knowledge of the Property & Casualty Insurance industry Products, Rating, Underwriting & Claims processes, be responsible for developing and executing test plans to ensure business outcomes are achieved, releases are defect-free, and that we fulfill the quality standards of our organization.
• Perform data analysis as part of problem identification.
• Evaluate interfaces for usability.
• Working closely with the solution team on the design and development of new features.
• Implementing new processes and creating new tools to automate testing.
• Own the communication of status and updates between our internal staff and various external partners.
• Project management by coordinating meetings, tracking project progress, providing status updates and communications to project stakeholders.

What you will bring...

• 3-5 years’ experience in quality assurance, specifically with Guidewire or similar insurance platforms.
• Strong knowledge of the Property & Casualty Insurance Industry in any of the following capacities: Broker/Agent, Underwriting, Claims or Finance.
• Quality Assurance, Process Analysis and/or Project Management skills and knowledge.
• Familiarity with QA automation tools and methodologies (Selenium, Playwright, Cucumber, SOAP UI, JMeter, etc).
• Critical thinking skills to recognize assumptions, investigate issues, evaluate arguments, draw conclusions, and proactively propose solutions.
• Experience in both Agile and Waterfall project environments.
• Ability to work with large data sets & provide data interpretation.
• Excellent verbal and written communication skills.
• Excellent analytical skills.
• Strong communication and negotiation skills.
• Highly developed attention to detail.
• GuideWire Certification is an asset.

What we offer...

In return, we’ll give you countless opportunities to learn and grow. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us. At Heartland our benefits are great and include not only health and dental coverage, but also a generous pension plan. All staff members share in our company’s success through our incentive plan. And with our hybrid work model, you get the best of both worlds – the ability to collaborate and connect with great colleagues and to enjoy the benefits of working from home.

Intrigued? We can’t wait to hear from you! If you have the qualifications we are seeking and would thrive in a work environment where you are valued and respected, please apply on the company website. Accommodations are available on request for candidates taking part in all aspects of the selection process.

A Place Where YOU Can Make a Difference! Proudly Canadian. Mutually Owned.