Medical Office Assistant/ Clerk

Medical Office Assistant/ Clerk - (207976)

Close Date: [Insert Close Date]

Location: [Insert Location]

Work Area: FBA Only

Multi-Site: No

Travel Requirement: Travel between multiple sites may be required

Shift Start Time/End Time: 16:15-20:45; 08:00-14:00

Days Off: Rotating

Vacancy Type: Casual

Salary Range (Hourly Rate): $25.54 - $27.22

Paid FTE: N/A

Worked BI-WEEKLY HOURS: N/A

Planned Start Date: Dec. 20, 2024

Approximate End Date: Pending Return of Incumbent

CRC required? Yes (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including:

1. Word processing
2. Scheduling
3. Provider billing
4. Data entry
5. Composing and signing correspondence
6. Typing medical and legal reports and documents from notes and/or recording devices

Answers general inquiries related to programs and services from clients, physicians, staff, and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred.

Skills And Abilities

• Demonstrated ability to work effectively with others in fast-paced health centre environment.
• Ability to organize and prioritize multiple tasks and work roles.
• Ability to work as an effective member of an integrated administrative team.
• Ability to communicate effectively using all communication vehicles.
• Ability to type a minimum of 50 wpm.
• Demonstrated proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
• Demonstrated ability to utilize and understand Medical Terminology.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
• Ability to follow detailed instruction.
• Ability to use a high degree of tact and diplomacy in working with others.