Retail Administration Assistant - Winter Seasonal

Join the vibrant Sun Peaks team as a Retail Administration Assistant for the upcoming season. This role offers a unique opportunity to support the smooth operation of our retail stores during the peak season, ensuring an exceptional experience for both customers and staff. As a key administration team member, you’ll be responsible for various tasks that contribute to the efficient running of our retail operations. This role is ideal for someone with a passion for retail, strong organizational skills, and a desire to contribute to the success of a busy and thriving resort environment. If you are ready to take on this exciting challenge, we encourage you to apply to work, live and play where you belong.

Compensation Information: $20.00 - $23.00 per hour

Physical Requirement: Light, work activities involve handling loads of 5kg but less than 10kg, predominately in an indoor setting. This job position requires physical presence at the designated location.

Accountabilities:

• Provide excellence in guest service while achieving sales targets
• Ensure the store is always kept clean, tidy, and stocked
• Ensure retail stock is kept secure and no stock leaves the store before payment is received
• Ensure all SPR policies are adhered to as outlined in the current Employee handbook
• Assist the Retail Manager with retail admin operations on all SPR Retail outlets, including managing products, pricing, inventory controls, and maintaining system data
• Creation and processing of Purchase Orders
• Timely processing of all invoices to ensure on-time payment to maximize any discounts available
• Monitoring inventory to achieve adequate levels of products during the relevant season
• Regular processing of all warranties and building relationships with vendors
• Ensure retail outlets are stocked with relevant stationery and documentation
• Liaising with both the Retail Supervisor and store supervisors to ensure outlets are always stocked and in show-ready condition
• Help to maximize daily outlet sales and strive to meet or exceed sales targets by ensuring adequate stock levels are maintained
• Carry out regular outlet physical inventories with the relevant store manager/supervisor
• Track product inventory changes and transfers
• Complete weekly and monthly sales reports
• Extremely organized with strong multitasking and time-management skills
• Produce reports, presentations, and briefs as necessary or requested
• Accurate and timely filing of documents

Ideal Candidate:

• Excellent customer service skills
• Outgoing positive attitude
• Experience in retail operations or sales
• Experience with and a good understanding of POS systems
• Well-developed verbal and written communication skills
• Polished interpersonal and organizational skills
• Ability to work independently and as a team player

Why join us? We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests. Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals. We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.